CHRISTOPHER NYAGA
Mississauga,ON
Summary
Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
BOLLORE TRANSPORT & LOGISTICS KENYA
11.2021 - 03.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Communicated with floor managers to determine merchandise placement.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Removed orders from storage, wrapped, and staged for shipments.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Unloaded materials and goods at designated locations for best project availability.
- Packed items into appropriate containers for shipment.
I.T TECHNICAL ASSISSTANT
CHESCO LOGISTICS & COMPANY LTD
01.2020 - 09.2021
- Provided technical guidance and support to team members.
- Gathered, organized and distributed technical documentation.
- Performed minor maintenance and repair on malfunctioning computer equipment.
- Updated supervisor on status of projects.
- Troubleshot malfunctioning hardware and software deployments to support nonstop operations.
- Liaised with customers, communicating and resolving problems and concerns.
- Installed technical hardware and software in deskside support environment.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
- Transferred computer files between programs.
- Prepared technical presentations and other materials for advisory meetings.
- Implemented system upgrades to help mitigate vulnerabilities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Developed and implemented strategies to streamline office operations.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Proofread and edited documents for accuracy and grammar.
- Trained and supervised employees on office policies and procedures.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased customer service success rates by quickly resolving issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
I.T SUPPORT SPECIALIST
COMPLAND TECHNOLOGIES
03.2018 - 11.2019
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored systems in operation and quickly troubleshot errors.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Communicated with clients to verify roots and causes of computer problems.
- Troubleshot hardware, software and network issues to identify and rectify discrepancies.
- Deployed software and hardware updates and patches to increase speed and performance.
- Installed and maintained hardware and computer peripherals to enhance and upgrade performance.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Monitored system performance to identify potential issues.
- Installed, configured and maintained computer systems and network connections.
- Configured and tested new software and hardware.
Education
CERTIFICATION - DATA COMMUNICATION,CABLING & FIBER OPTICS
COMPUTER LEARNING CENTER,
NAIROBI,KENYA06.2021
DIPLOMA - Business Information Technology Management
JOMMO KENYATTA UNIVERSITY
JUJA, KENYA11.2019
Skills
- Shipment Receiving
- Materials Handling
- Cardboard Baling
- Truck Loading and Unloading
- Warehouse Organization
- Forklift Operation
- Shipment Processing
- General Laborer
- Order Picking and Processing
- Warehouse Operations
- Customer Service-Oriented
- Material Packaging
- Work Planning and Prioritization
- Inventory Control
- Stock Management
- Shipping and Receiving
- Problem-Solving
- Lift Equipment Operation
- Teamwork and Collaboration
- Lifts up to Number Pounds
- Production Assistance
- Efficient Data Entry
- Inventory Counts
- Team Player
- Equipment Operations
- Loading and Unloading
- Storage and Organization
- Punctual and Reliable
Certification
- Area of certification Training - Timeframe
Languages
English
Full Professional
Timeline
Warehouse Forklift Operator
BOLLORE TRANSPORT & LOGISTICS KENYA
11.2021 - 03.2024
I.T TECHNICAL ASSISSTANT
CHESCO LOGISTICS & COMPANY LTD
01.2020 - 09.2021
I.T SUPPORT SPECIALIST
COMPLAND TECHNOLOGIES
03.2018 - 11.2019
CERTIFICATION - DATA COMMUNICATION,CABLING & FIBER OPTICS
COMPUTER LEARNING CENTER,
DIPLOMA - Business Information Technology Management
JOMMO KENYATTA UNIVERSITY
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