Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Christopher Ngeta

Ottawa,ON

Summary

Dynamic Brand Manager with a proven track record at Crocus Care Solutions Inc, adept at market analysis and brand strategy. Successfully increased customer loyalty and revenue through innovative marketing campaigns and effective partnership development. Skilled in influencer marketing and CRM management, with a strong focus on achieving measurable results and enhancing brand visibility. (I single handedly was able to improve company goggle rating from 2.3 star ratting to 4.9 perfect score rating)

Overview

2
2
years of professional experience

Work History

Brand Manager

Crocus Care Solutions Inc
01.2024 - Current
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
  • Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
  • Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
  • Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
  • Optimized social media presence to engage customers, resulting in higher online visibility and interaction rates.
  • Monitored industry news closely, staying abreast of emerging trends for quick adaptation of branding strategies accordingly.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.

Brand Specialist

Magical Midways Llc
02.2023 - 01.2024
  • Implemented innovative influencer marketing initiatives to expand reach and drive consumer interest.
  • Managed creative projects from inception to completion, ensuring timely delivery and exceptional results.
  • Improved overall customer satisfaction by closely monitoring feedback and proactively addressing concerns.
  • Generated substantial revenue increases by identifying untapped markets and capitalizing on emerging trends within the industry.
  • Enhanced brand visibility by developing and implementing strategic marketing campaigns.
  • Negotiated advantageous contracts with external vendors, securing optimal value for money invested.
  • Organized and delivered training sessions for new product content and technological advancements.
  • Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness.
  • Tracked key metrics and developed spreadsheets and data models.
  • Collaborated with cross-functional teams to develop and implement market research strategies.
  • Established and managed relationships with external data providers and research vendors.
  • Developed questionnaires and facilitated focus group discussions.

Education

Bachelor of Arts - Marketing Management And Research

United States International University - Kenya
Kenya, East-Africa

Skills

  • Market analysis
  • Partnership development
  • Sales support
  • Brand strategy
  • Event coordination
  • Sales strategy
  • Sales tracking
  • Marketing expertise
  • Brand positioning
  • Marketing communications
  • Influencer marketing
  • CRM management
  • B2B sales
  • Photography direction
  • Supply chain management
  • Marketing support
  • Growth tracking
  • Budget formulation
  • Brand ambassador partnerships
  • Marketing campaign development

Accomplishments

  • Supervised team of 18 staff members.
  • Documented and resolved our online reviews and rating which led to more clients learning about the services we give, i had happy clients give testimonials and goggle reviews, customer follow up and find out progress hence weekly progress reports. Resolved any delays or miss understandings.
  • Resolved product issue through consumer outreach, reviews and follow up.

Languages

English
Full Professional
Swahili
Full Professional

Interests

  • I like trying new recipes and food trends
  • I enjoy cooking for friends and family gatherings
  • Learning new cooking techniques and expanding my culinary skills
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Virtual Reality
  • Blockchain Technology and Cryptocurrency
  • Drone Piloting
  • Offering time and support to shelters for the homeless, women, and animals
  • Animal Welfare Advocacy
  • Fundraising Events
  • Volunteer Work
  • Homelessness Outreach
  • Volunteer Travel
  • Road Trips
  • Food Tourism

Timeline

Brand Manager

Crocus Care Solutions Inc
01.2024 - Current

Brand Specialist

Magical Midways Llc
02.2023 - 01.2024

Bachelor of Arts - Marketing Management And Research

United States International University - Kenya

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Christopher Ngeta