Christopher Navarrete
Rialto
Summary
Hardworking Starbucks barista looking to grow into a Shift Leader position. I work well with customers and coworkers, stay calm during busy situations, and learn quickly. I enjoy helping the team, keeping things organized, and making sure customers have a good experience.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Rialto
07.2023 - Current
- Crafted high-quality beverages according to Starbucks standards.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the work area and equipment.
- Assisted team members during peak hours to ensure smooth operations.
- Educated customers on menu items and beverage customization options.
- Handled cash transactions accurately at the point of sale system.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Described menu items to customers and suggested products based on stated preferences.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Education
Rialto High School
Rialto, CASkills
- Beverage preparation
- Customer service
- Cash handling
- Hospitality and accommodation
- Performance improvement
- Solid problem solver
- Product upselling
- Friendly and outgoing
- Quality control
- Active listener
- Speedy and efficient
- Physical stamina
- Attention to detail
- Conflict resolution
- Effective communication
- Time management
Timeline
Barista
Starbucks
07.2023 - Current
Rialto High School