Christopher Naumann

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved safety procedures to create safe working conditions for workers.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Worked closely with Law Enforcement when needed and oversaw reports and investigations.

Armed Patrol of property, ensured the safety of employees and guests as well as theft and property crimes, scheduling.

• Oversaw the recruitment, hiring, and onboarding process for new Armed Guards to maintain a high-quality Security staff.
• Implemented effective conflict resolution strategies for resolving issues among faculty members or between guests.
• Mentored new Officers through observation, feedback, and professional development opportunities.