Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Manager
Christopher Morrison

Christopher Morrison

Richmond Hill,ON

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Veteran Program manager bringing 25+ years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Manager, Strategic Operations and Planning

York Region
Newmarket, ON
10.2002 - 06.2023
  • Manager of the following portfolios:
    -Project Management Office
    -Information Technology and Finance department Communications
    -Business Relationship Management
    -Technology Procurements
    -Corporate Technology Training
    -Special projects
    -Directors office Special projects and supports
  • Governance:
    1. Ensure Risk Optimization
    2. Ensure Resource Optimization
    3. Ensure Governance Framework
    4. Ensure Benefits Delivery
  • Management and PMO:
    1. Manage the IT Management Framework
    2. Manage Human Resources
    3. Manage Strategy
    4. Manage Portfolio
    5. Manage Budget and Costs
    6. Manage Suppliers
    7. Manage Quality
    8. Manage Municipal Partnerships
    9. Manage Shared Services
    10. Monitor Evaluate and Assess the System of Internal Control
    11. Monitor Evaluate and Assess Compliance with External Vendors
  • Business relationship Management
    1. Manage a team of Business Relationship Managers
    2. Create and Define the role of Business Relationship Management as it pertains to IT and the business
    3. Ambassador, Translator and Diplomat 'Straddling IT and the Business'
    4. Creating and developing solutions
    5. Presenting and reframing solutions
    6. Transforming IT Services into a Strategic Asset
    7. Continuously aligning the portfolio of IT Services with current and future business needs.
  • Special Projects & Administration:
    1. Manage Special Projects and Initiatives
    2. Technology Innovation
    3. Research and Recommendation of new Technologies
  • Change Management: The People Side of Change
    1. Work with department stakeholders to identify Change Management needs as they pertain to projects and initiatives.
    2. Leveraging the PROSCI Framework, use templates to collect and categorize information in order to create a feasible path forward.
    3. Cascade of information from C level executives through to all staff to ensure that information impacting departments, branches and individuals is communicated effectively and transparently

Education

Excellence in Leadership

Professional Leadership Academy
06-2016

Masters Of Municipal Management - Municipal Management

Schulich School Of Business - York University
Toronto
02-2010

Some College (No Degree) - Electronic Engineering Technology

George Brown College
Toronto, ON

Skills

  • Staff Development
  • Business Development
  • Contract Management
  • Financial Management
  • Business Administration
  • Policy Implementation
  • Strategic Planning
  • Performance Management
  • Workforce Management
  • Cross-Functional Teamwork
  • Performance Evaluations
  • Project Management
  • Team Leadership
  • Negotiation
  • Staff Training and Development
  • Innovation Management
  • Key Performance Indicators
  • Staff Management
  • Product Management
  • Verbal and Written Communication

Affiliations

  • Interested in many activities from snowmobiling, traveling, camping and most things outdoors
  • Coach various levels of baseball
  • Volunteer at various agencies including United Way

Certification

  • Expert in IT Management Leadership
  • Certified PROCSI Practitioner
  • Many more in all facets of Technology and Leadership, Customer Service and Change Managment

Languages

English
Professional

References

References available upon request.

Timeline

Manager, Strategic Operations and Planning

York Region
10.2002 - 06.2023

Excellence in Leadership

Professional Leadership Academy

Masters Of Municipal Management - Municipal Management

Schulich School Of Business - York University

Some College (No Degree) - Electronic Engineering Technology

George Brown College
Christopher Morrison