Christopher McPherson
Fresno
Summary
Results-driven Operations Supervisor with 19 years of expertise in logistics and delivery management. Demonstrated ability in enhancing safety compliance, route efficiency, and system reliability in high-volume environments. Proficient in leadership, employee development, scheduling, and end-user support within enterprise systems.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Technician II
UPS-GTSG
08.2025 - Current
- Ensured continuous operations by providing end-user support in UPS hub.
- Resolved desktop, laptop, scanner, printer, and server issues promptly.
- Minimized downtime by troubleshooting hardware, software, and network problems effectively.
- Managed UPS ticketing systems and escalated issues as needed for resolution.
- Supported network connectivity through device provisioning and authentication processes.
- Collaborated with teams to maintain compliance with UPS security and safety standards.
PT Hub Supervisor
UPS
10.2023 - 08.2025
- Supervised daily hub operations, ensuring timely package processing and adherence to safety protocols.
- Led and developed a team of 69 employees for safe operations.
- Monitored workflow to surpass productivity goals in fast-paced environments.
- Ensured compliance with safety protocols, operational standards, and company policies.
- Managed load plans and staffing through UPS internal systems effectively.
- Facilitated daily meetings to communicate objectives, safety updates, and team goals.
Supervisor
Hye Speed Deliveries Inc, FedEx Contractor
01.2017 - 01.2023
- Consistently achieved delivery targets by supervising a fleet of 30+ drivers.
- Managed logistics and scheduled routes using Microsoft Office for detailed record-keeping.
- Trained and mentored staff on best practices for delivery procedures and safety protocols.
- Ensured DOT compliance by inspecting and servicing fleet vehicles efficiently.
- Oversaw fleet maintenance and managed employee documentation and safety compliance.
- Collaborated with teams to support capacity planning and uphold contractual commitments.
- Oversaw daily operations of delivery routes, ensuring timely and efficient service.
Delivery Driver
Clere Solutions. Inc, FedEx Contractor
01.2014 - 01.2017
- Delivered packages efficiently using company vehicles across assigned routes.
- Documented deliveries and communicated with clients to support service satisfaction.
- Followed safety standards and company policies to promote reliable operations.
Delivery Driver
Macias Logistics, FedEx Contractor
01.2012 - 01.2014
- Delivered packages efficiently using company vehicles across assigned routes.
- Maintained accurate delivery records and communicated with clients to enhance service satisfaction.
- Upheld safety standards and adhered to company procedures.
Package Handler
FedEx Ground
01.2007 - 01.2012
- Loaded, unloaded, and sorted packages for efficient delivery routing.
- Operated yard switcher to reposition trailers within the facility.
- Promoted safety as an appointed advocate while sustaining a clean and compliant work environment.
Yardman
Sunbelt Rentals
01.2006 - 01.2007
- Enhanced equipment reliability through servicing and repairs for construction machinery.
- Streamlined inventory organization, facilitating efficient customer equipment transport.
- Executed high-pressure washing to maintain cleanliness of equipment before customer delivery.
- Provided expert assistance to customers with equipment inquiries and loading processes.
- Maintained a safe and clean work environment for all employees and clients.
Satellite Technician
Dish Network
04.2006 - 12.2006
- Installed and maintained residential satellite and security systems.
- Conducted quality assurance walkthroughs to verify system performance and installation standards.
- Adhered to safety protocols and company procedures on all job sites.
Cashier/Cook
Long John Silver's
01.2006 - 03.2006
- Performed cashier duties, food preparation, and dishwashing.
- Supported kitchen operations while maintaining cleanliness and safety standards.
Service Station Attendant
Butch's 76
08.2003 - 01.2006
- Handled cashier duties and provided full-service fueling support.
- Assisted mechanics and performed basic vehicle maintenance.
- Maintained a clean, safe work environment in accordance with company policies.
Education
Bachelor of Science - Systems Engineering
Colorado Technical Institute
Fresno08.2026
Associate in Arts (AA) - Information Technology
University of Phoenix AXIA Online-Remote
Fresno, CA04.2013
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Work Planning and Prioritization
- Customer interaction
- Workload management
- Team Training
- Critical thinking
Accomplishments
First recipient of the UPS FSTS Champions Award
Certification
HTML 5 Certification
Principles of Network Security Certification ID OHDQ8HDY Colorado Technical Institute
Timeline
Technician II
UPS-GTSG
08.2025 - Current
PT Hub Supervisor
UPS
10.2023 - 08.2025
Supervisor
Hye Speed Deliveries Inc, FedEx Contractor
01.2017 - 01.2023
Delivery Driver
Clere Solutions. Inc, FedEx Contractor
01.2014 - 01.2017
Delivery Driver
Macias Logistics, FedEx Contractor
01.2012 - 01.2014
Package Handler
FedEx Ground
01.2007 - 01.2012
Satellite Technician
Dish Network
04.2006 - 12.2006
Yardman
Sunbelt Rentals
01.2006 - 01.2007
Cashier/Cook
Long John Silver's
01.2006 - 03.2006
Service Station Attendant
Butch's 76
08.2003 - 01.2006
Bachelor of Science - Systems Engineering
Colorado Technical Institute
Associate in Arts (AA) - Information Technology
University of Phoenix AXIA Online-Remote
Additional Information
- 10 Key
- Fork Lift Experience
- Windows Fluent
- Cashier
- Scheduling
- Supervisor experience
- Excellent Typist
- 11 Years Experience driving up to 27' trucks
- Supervisor Logistics/Delivery/Fleet up to 69 employees