Christopher Masotti
Rochester
Summary
Seasoned Operations Manager and talented leader with 7+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
7
7
years of professional experience
Work History
Operations Manager
Public Safety Canada
10.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Campaign Advisor
Liberal Party Of Canada
08.2021 - 09.2021
- Planned and executed events with public and private donors.
- Utilized social media advantageously for free and persuasive media.
- Developed policy positions and wrote public statements outlining stances.
- Networked among donors and fundraised to generate money for campaign.
- Worked with traditional media to obtain coverage of key events.
Operations Coordinator
Immigration, Refugees And Citizenship Canada
11.2019 - 10.2021
- Provided direction and guidance to internal teams in order to achieve targets.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Coordinated schedules and timelines for events.
- Coordinated with participating vendors during event planning.
- Managed event logistics and operations.
Candidates Aid
Liberal Party Of Canada
09.2019 - 10.2019
- Worked directly with candidate to ensure voters were informed of policies and were able to vote
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
- Planned and executed events with public and private donors.
- Networked among donors and fundraised to generate money for campaign.
Office Manager
Hon. Marco Mendicino, Member Of Parliament
09.2017 - 11.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
Parliamentary and Legislative Assistant
Hon. Marco Mendicino, Member Of Parliament
09.2016 - 09.2017
- Identified, researched and tracked legislative issues relevant to current public issues.
- Conducted legislative research on wide range of topics.
- Prioritized tasks to complete on time or ahead of schedule.
- Greeted visitors entering office and asked questions to ascertain how to provide assistance.
- Attended meetings with personnel, took elaborate notes and disseminated information to stakeholders.
- Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication.
Summer Intern
Hon. Marco Mendicino, Member Of Parliament
05.2016 - 08.2016
- Answered phones, provided information and took messages.
- Opened, sorted and distributed incoming mail and packages.
- Created and optimized records management strategies to coordinate and protect information.
- Produced excell spreadsheets and updates with latest information.
Education
Bachelor of Arts - Political Science With International Relations
Wilfrid Laurier University
Waterloo, ON05.2016
Skills
- Supply Chain Distribution
- Microsoft Office Expertise
- Staff Management
- Data Archiving
- Staff Training
- Leadership
- Schedule Oversight
- Strategic Partnership
- Planning and Implementation
- Budgeting and Cost Control
- Team Leadership
- Maintaining Compliance
Timeline
Operations Manager
Public Safety Canada
10.2021 - Current
Campaign Advisor
Liberal Party Of Canada
08.2021 - 09.2021
Operations Coordinator
Immigration, Refugees And Citizenship Canada
11.2019 - 10.2021
Candidates Aid
Liberal Party Of Canada
09.2019 - 10.2019
Office Manager
Hon. Marco Mendicino, Member Of Parliament
09.2017 - 11.2019
Parliamentary and Legislative Assistant
Hon. Marco Mendicino, Member Of Parliament
09.2016 - 09.2017
Summer Intern
Hon. Marco Mendicino, Member Of Parliament
05.2016 - 08.2016
Bachelor of Arts - Political Science With International Relations
Wilfrid Laurier University
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