Summary
Overview
Work History
Skills
Timeline
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Christopher Mason

Lincoln,ON

Summary

Financial Assistant with a proven track record enhancing payroll accuracy and efficiency. Excelled in leveraging PeopleSoft expertise and exceptional problem-solving abilities to streamline processes. Exceptional attention to detail, significantly improving employee satisfaction. Ability to communicate well with staff that allows for better collaboration in an ever changing work environment.

Overview

24
24
years of professional experience

Work History

Financial Assistant

City Of Hamilton - Corporate Services
04.2001 - Current
  • Responsible for processing of employee data from City Departments and ensuring data is authorized and valid
  • Responsible for Component Interface to upload mass payroll for all of Environmental Services and Waste Management
  • responsible for HR workflow transaction such as: terminations, transfers: seasonal, temp backfills, Position Data Change forms including position creation and edits to existing positions
  • relaying information to staff regarding hourly rates, seniority dates, vacation and sick banks
  • gather and input all information regarding Holiday Closure
  • Performs year-end vacation and E-day reconciliation
  • Processes queries of PeopleSoft and runs reports, as required and requested
  • develops and recommends new or changes in procedures / work processes to maximize efficiency and reduce duplication.
  • Generates time sensitive reports for statistical and departmental purposes and information.
  • Responds to telephone and e-mail inquiries from employees regarding HR payroll-related matters.
  • Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety
  • Proficient in Excel, Word, Outlook, Adobe Professional
  • proficient with Peoplesoft HR : Attendance, time reporting, queries
  • works closely with and has an understanding CUPE 5167 and 1041 contracts as well as Employment standards act and all Corporate Policies and Procedures
  • Well developed research, reasoning, analytical and problem-solving skills, with a commitment to continuous improvement.
  • thrives in a fast paced, ever-changing work environment
  • driven by promptness and accuracy whether it is Payroll, attendance or invoicing and Procurement.
  • posses strong interpersonal skills and have taken pride in my ability to communicate with all staff
  • Maintained payroll information by calculating, collecting, and entering data.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Ensured accurate payment distribution for employees by diligently reviewing time reports and attendance records.
  • Resolved issues arising from incorrect payments or missing information by collaborating with staff to gather necessary details promptly.
  • Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
  • Facilitated employee understanding of payroll issues, providing detailed explanations and quick resolutions.
  • Improved employee satisfaction with efficient resolution of payroll discrepancies.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Served as a trusted resource for employees by providing guidance on various HR topics such as benefits, policies, and procedures.
  • Maintained positions for Environmental Services
  • Supported HR in Peoplesoft position clean ups
  • serve as the first point of contact between HR / Payroll and the outside staff. Often fixing issues at the base level
  • Complied with labor laws and Union regulations while managing payroll and HR functions efficiently.
  • Reconciled statements and accounts and resolved variances.
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
  • Facilitated the development of strong vendor relationships through consistent communication.

Skills

  • attention to detail
  • I question things to ensure accuracy
  • excellent communication skills
  • excellent time management
  • ability to learn new skills
  • thrive in a fast pace environment
  • ability to change
  • problem solving
  • critical thinking

Timeline

Financial Assistant

City Of Hamilton - Corporate Services
04.2001 - Current

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Christopher Mason