Christopher Luciano
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
15
15
years of professional experience
Work History
Sales Associate
Bell Canada
12.2015 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Manager
Rubino Shoes
09.2013 - 11.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Sales Associate
Best Buy
05.2009 - 11.2012
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Arts - Fine Arts
LaSalle College
Montreal, QCHigh School Diploma -
LaSalle Community Comprehensive High School
LaSalle, QC06.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
Accomplishments
- Awarded “Top performer of Quebec ” in 2015&2021.
Languages
English
Native or Bilingual
French
Full Professional
Italian
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Bell Canada
12.2015 - Current
Sales Manager
Rubino Shoes
09.2013 - 11.2015
Sales Associate
Best Buy
05.2009 - 11.2012
Associate of Arts - Fine Arts
LaSalle College
High School Diploma -
LaSalle Community Comprehensive High School