- Participate in curling and golf, as recreational activities to maintain physical fitness
- Camping and hiking
- Travel
- Coaching Youth Sports
Christopher Krasowski
Springwater,ON
Summary
Adaptable Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Strong leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
All Clear Disinfecting
10.2018 - Current
- Managed budget implementations, payroll, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
General Manager
Detailed Remediation
03.2016 - 01.2019
- Managed all aspects of incorporation, business development, process development and implementation of strategy.
- Implemented and maintained the accounting systems and protocols. Worked daily with Quickbooks to monitor financial performance.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed purchasing, sales, marketing, social media and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Manager of Restoration Services
Complete Disaster Restoration
05.2016 - 07.2018
- Completed all aspects of project management including estimating, project completion reports, safety meetings and invoicing.
- Hired, trained and supervised restoration staff. Worked with staff to maximize their potential.
- Coordinated all shareholders involved in projects to ensure schedules were adhered to and deadlines were met.
- Tracked project costs and other financial metrics to maximize profitability.
- Coordinated with site personnel, clients, adjusters and commerical clients to achieve on-time project delivery.
- Worked with managers of other divisions to maximize corporate growth and create long term strategic goals.
General Manager
Medius Restoration Services
12.2005 - 02.2016
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Grew the company from a single employee, single office corporation to a multi-branch company with multiple employees and divisions.
- Managed all aspects of hiring, training, employee development and employee release. Worked with employees to maximize their potential.
- Developed significant lasting relationships with large vendors that continued to work with the organization for over a decade. Significantly focused on repeat business and customer retention.
- Maximized revenue and worked within budgets. Grew the organization from a startup to a multimillion dollar annual earner.
- Project managed all sized of projects from small to large complex losses including projects valued over 2.5 million.
Education
Bachelor's of Business Administration - Marketing
06-2004
- Final Grade: >80%
- Major in Marketing and Finance
- Minor in Psychology
Skills
- Sales, estimating and project management
- Advertising, social media management and marketing
- Customer and employee retention
- Human resources management
- Budgeting, financial management and payroll using Quickbooks
- Effective leadership and strategy development
- Troubleshooting expertise
- Change implementation
- Budgeting and reporting
- Software development and implementation
- Supervision, scheduling and training
- New business development
Certification
IICRC Certification - WRT, FSRT, AMRT, OCT, CCT, TCST
Interests
Timeline
General Manager - All Clear Disinfecting
10.2018 - Current
Manager of Restoration Services - Complete Disaster Restoration
05.2016 - 07.2018
General Manager - Detailed Remediation
03.2016 - 01.2019
General Manager - Medius Restoration Services
12.2005 - 02.2016
University of Regina - Bachelor's of Business Administration, Marketing
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