Dedicated professional with expertise in client communication and training. Proven ability to enhance service offerings and foster strong relationships, ensuring customer satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Carpet and Upholstery Steam Cleaner
Ultrashine Carpet and Tile cleaning
Riverside
05.2020 - Current
Communicated with clients to understand their specific cleaning needs.
Maintained cleanliness and organization of equipment and workspace.
Trained new employees on steam cleaning techniques and safety protocols.
Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
Instructed customers on proper carpet and upholstery care and sold cleaning products for various surfaces.
Maintained cleaning machines and tools and verified excellent condition before using at customer site.
Bagger
Stater Bros
Riverside
01.2018 - 04.2019
Assisted customers with bagging groceries efficiently and accurately.
Collaborated with team members to improve service speed during peak hours.
Provided friendly customer service to enhance shopping experience for patrons.
Adapted to changing store needs while supporting daily operations effectively.