Summary
Overview
Work History
Education
Skills
Additional Information
Honors Awards Accomplishments
Languages
Timeline
Generic

Christopher Konkol-Mroczowski

Malibu

Summary

Objectives: To utilize my sales experience, public speaking skills, relationship building skills, and work ethics to exceed the goals of the organization, while providing excellent customer service.

Overview

9
9
years of professional experience

Work History

Mercedes-Benz Of Thousand Oaks

Swickard Auto Group
02.2024 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sold an average of 15 Units/Cars per month on a consistent basis

-Meet and exceeded expectations that were given to me by Management. Including a monthly target of 10+ Car Sales, 5-10 Appointments set for the week/weekend, 30-40 Calls and emails being sent out to clients

-Consistent on follow up, always checking in on my clients even after the sale has completed.

-Providing clients with an amazing experience, by having all their questions answered professionally and thoroughly without pressure of the sale, and most importantly providing them with all the necessary tools they need in order to make their final decision

-Upheld a 5.0 Average Customer Experience Survey with nearly every customer I worked with.

  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

Mercedes-Benz Of Calabasas

Sonic Automotive
09.2023 - 01.2024
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.

Area District Manager

ADP
10.2022 - 04.2023
  • Company Overview: ADP, is not only a Fortune 500 provider of human resource management - typically payroll - software and services, but the Global leader in Human Resource technology, offering the latest learning-enhanced payroll, tax filing, human resources, benefits, and much more
  • Review operational records and reports to project sales and determine profitability
  • Advise dealers and distributions on policies and operating procedures to ensure functional effectiveness of business
  • Serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more
  • Identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients
  • Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when 'normal' life resumes) closing business
  • ADP, is not only a Fortune 500 provider of human resource management - typically payroll - software and services, but the Global leader in Human Resource technology, offering the latest learning-enhanced payroll, tax filing, human resources, benefits, and much more

Sales Development Rep

ADARA
04.2021 - 08.2022
  • Company Overview: ADARA, the Global leader in permissioned data and verified identity
  • Offering data-driven marketing solutions and providing audiences with a platform for digital advertisers to use big data to reach highly targeted travelers and hospitality audiences
  • ADARA, leverages billions of data points securely linked to over a billion digital identities through ADARA's Privacy Token to empower businesses around the globe with data
  • ADARA, the Global leader in permissioned data and verified identity
  • Offering data-driven marketing solutions and providing audiences with a platform for digital advertisers to use big data to reach highly targeted travelers and hospitality audiences
  • ADARA, leverages billions of data points securely linked to over a billion digital identities through ADARA's Privacy Token to empower businesses around the globe with data

Brand Specialist

Audi
05.2020 - 03.2021
  • Nurture relationships to build clientele for life
  • Exhibit consultative selling skills
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
  • Continuously develop product and sales acumen to become the vehicle authority
  • Know the ins and the outs of product offerings, optional packages, and the latest technologies
  • Perform high-quality, professional demonstrations of new/used vehicles
  • Follow-up with buyers to ensure successful referral business
  • Learn to overcome objections and thrive within sales situations
  • Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Sales Development Representative

Career Arc
12.2018 - 04.2020
  • Helped support the sales pipeline by identifying and qualifying strong leads that would result in sales
  • Acquired expertise knowledge of CareerArc Products
  • Illustrated to clients the benefits and solutions that CareerArc products could address regarding complex Human Resource issues
  • Easily adapted and learned product pitch-narrative established by Marketing resulting in effectively communicating with client base
  • Identify qualified candidates and opportunities through analysis and during discovery calls
  • Nurtured clients by answering questions, providing information and expert guidance on software
  • Marketed to prospects via cold calling, email campaigns, and follow up
  • Established a calendar of qualified leads for the enterprise sales team to follow up on
  • Consistently meet or exceeded activity metrics for outreach, set appointments, and number of generated leads
  • Used Salesforce to accurately manage and track leads and maintain up-to-date records
  • Conduct presentations to prospects: Directors, VPs, Managers and C level executives

Customer Experience Specialist

Tesla
11.2015 - 10.2018
  • Helped meet and exceed Tesla Stanford's first and second quarterly metric goal/targets for Q3 and Q4 during the years: 2015 and 2016
  • Qualified inbound and outbound lead generation through dashboard KPI's and opportunity tracking within Salesforce
  • Helped Influence and drive orders forward by assisting with scheduling and co-piloting Test Drives
  • Experience in managing and navigating interested clients through the sales process by detailed leasing and financing options

Education

Bachelor of Arts - Communications Studies

San Jose State University
San Jose, CA
01.2016

Skills

  • Positive Attitude
  • Excellent Customer Service Skills
  • Great at Relationship Building
  • Empathetic
  • Team Player
  • Leadership Skills
  • Works well under pressure
  • Creative problem solving
  • Professional Demeanor
  • Customer complaint resolution
  • Negotiation
  • Persuasion
  • Active Listening
  • Reading Comprehension
  • Friendly, positive attitude
  • Dependable and responsible
  • Excellent communication

Additional Information

Golf, Soccer, Snowboarding, https://www.linkedin.com/in/christopher-konkol-mroczkowskib037908a/

Honors Awards Accomplishments

  • Academic Scholar Award: 2010-2011; 2011-2012.
  • Listed as a Top Product Specialist for Tesla Motors Bay Area South for generating sufficient amounts of leads and was invited to Fremont Factory to be part of a business/board panel for all Energy Advisors, Managers, and board members of Solar City.
  • Top 5th percentile for booking a total of 80 demos from 2018-2020 as a business development representative at CareerArc.

Languages

Polish
Slovak

Timeline

Mercedes-Benz Of Thousand Oaks

Swickard Auto Group
02.2024 - Current

Mercedes-Benz Of Calabasas

Sonic Automotive
09.2023 - 01.2024

Area District Manager

ADP
10.2022 - 04.2023

Sales Development Rep

ADARA
04.2021 - 08.2022

Brand Specialist

Audi
05.2020 - 03.2021

Sales Development Representative

Career Arc
12.2018 - 04.2020

Customer Experience Specialist

Tesla
11.2015 - 10.2018

Bachelor of Arts - Communications Studies

San Jose State University
Christopher Konkol-Mroczowski