- Generative Artificial Intelligence
- Brazilian jiu-jitsu
- Camping, backpacking and hiking
Christopher King
Cobourg,ON
Summary
Product leader with 5+ years of experience building digital products in healthcare and life sciences, including a bespoke grant management solution deployed at Canada’s largest research hospital. Proven track record of leading cross-functional teams to deliver intuitive, compliant, and efficient tools that serve both internal operations and sponsor reporting. Adept in Salesforce, agile product delivery, and data-informed decision-making across complex stakeholder environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Manager
University Health Network
05.2023 - Current
- Led end-to-end delivery of a custom grant administration system on Salesforce Service Cloud, enabling self-service digital workflows for over 2,000 researchers and managing $500M+ in annual research funding.
- Integrated financial (ERP) and HRIS systems to support real-time monitoring of grant balances, expense transfers, compliance tasks, and project close-out processes.
- Drove product strategy and roadmap in a highly regulated environment, translating stakeholder needs into actionable requirements for agile delivery teams.
- Championed transparency and efficiency by connecting investigators with centralized tools and reporting dashboards across the research ecosystem.
Senior Business Analyst
University Health Network
11.2020 - 05.2023
- Co-led the design and delivery of a portfolio of digital applications and dashboards for research financial services using Salesforce and Power BI.
- Managed product backlog in Jira, translated user needs into detailed user stories, and collaborated with design and engineering to deliver intuitive, compliant solutions.
- Successfully launched an MVP under budget and on time, outperforming industry benchmarks for cost and speed of custom enterprise tools by 25%.
- Served as a founding member of an agile product team, establishing foundational processes and governance for future digital transformation efforts.
Evaluation Specialist
Critical Care Services Ontario
07.2018 - 11.2020
- Designed and led outcome evaluations of 5+ provincial critical care programs, supporting performance-based funding, resource allocation, and health system improvement.
- Conducted in-depth quantitative and qualitative research using advanced methodologies, including inferential statistics, time series modeling, and program logic models.
- Developed and implemented evaluation frameworks, KPIs, and measurement strategies to assess clinical program effectiveness and optimize funding decisions.
- Produced strategic deliverables — environmental scans, SWOT analyses, and policy white papers — to support executive decision-making across Ontario’s healthcare system.
- Collaborated cross-functionally with data scientists, clinicians, and ministry stakeholders to translate complex evaluation findings into actionable recommendations.
Education
Master of Science - Health Research Methodology
McMaster University
Hamilton, Ontario01.2016
Post-graduate Certificate - Research Analysis
Georgian College
Barrie, Ontario01.2011
Bachelor of Arts - Psychology
Laurentian University
Sudbury, Ontario01.2010
Skills
- Product Strategy
- Grants Management
- Research Administration
- Financial Oversight & Sponsor Reporting
- Life Sciences SaaS
- Agile (Scrum)
- Jira & Backlog Management
- Salesforce Service & Experience Cloud
- Digital Workflow Design
- ERP/HRIS Integration
- Stakeholder Alignment
- Cross-Functional Leadership
Certification
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
- Team Kanban Practitioner (TKP)
- Lean White Belt
Interests
Timeline
Product Manager
University Health Network
05.2023 - Current
Senior Business Analyst
University Health Network
11.2020 - 05.2023
Evaluation Specialist
Critical Care Services Ontario
07.2018 - 11.2020
Bachelor of Arts - Psychology
Laurentian University
Master of Science - Health Research Methodology
McMaster University
Post-graduate Certificate - Research Analysis
Georgian College
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