Motivated service professional with over 4 years of fine dining experience and over 10 years of customer service experience looking for a server opportunity with the potential to expand into a management position within a company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Cedar Creek Inn
5 2022 - Current
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Promoted to in banquet service within 1st month of serving.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Averaged over $1,000 in food sales daily, serving up to 8 tables at one time.
Fine Dining Server
Anaheim White House Restaurant
05.2021 - 10.2022
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences, and suggested wine pairings to go with specific menu items.
Ran food from chefs to guest tables with dishes that required special serving techniques.
Received recognition from management for excellent service, with over 35% in tip average and several positive online reviews.
Promoted within months to working events and assisted management in training new hires.
Server / Takeout
Lazy Dog Restaurant & Bar
04.2019 - 05.2021
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Assisted customers in order selection by displaying extensive knowledge of manu items, while being mindful of potential allergies or dietary restrictions.
Responsible for training new hires with take-out procedures and how to complete side work.
Obtained over 50 guest compliments and positive Yelp reviews by providing outstanding service to restaurant guests.
Retail Sales Associate
Disneyland
04.2015 - 04.2019
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Maintained positive and personable attitude to provide truly "magical" experiences for all Disneyland guests.
Answered questions about store policies and addressed customer concerns.
Obtained more than 15 written direct guest compliments to management after providing guests with outstanding experiences.
Education
Associate of Arts -
Cerritos College
Norwalk, CA
04.2016
High School Diploma -
Los Alamitos High School
Los Alamitos, CA
06.2013
Skills
Menu Memorization and Presentation
Communication/Delegation
Priority Management
POS Proficiency
Sales
Leadership
Certification
CA Food Handler's Certificate
RBS
Timeline
Fine Dining Server
Anaheim White House Restaurant
05.2021 - 10.2022
Server / Takeout
Lazy Dog Restaurant & Bar
04.2019 - 05.2021
Retail Sales Associate
Disneyland
04.2015 - 04.2019
Fine Dining Server
Cedar Creek Inn
5 2022 - Current
Associate of Arts -
Cerritos College
High School Diploma -
Los Alamitos High School
CA Food Handler's Certificate
RBS
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