Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic
Christopher Kendy

Christopher Kendy

Burlington,Ontario

Summary

Experienced UI/UX and Product Designer specializing in website and web app design. I have worked with prominent brands such as Dave & Buster's, American Cancer Society, UPS, and Amgen, and have designed solutions across diverse industries including fintech, healthcare, logistics, insurance, pharmaceuticals, e-commerce, and hospitality. With a proven ability to turn business concepts into intuitive, visually engaging, and functional designs, I combine creativity, empathy, and technical expertise to create user-centered products. Skilled in end-to-end iterative design, I collaborate effectively with cross-functional teams—both local and global—to deliver solutions that not only meet user needs but also align with client business objectives.

Overview

11
11
years of professional experience

Work History

UX Consulting and Web Design

Freelance
Burlington, Ontario
12.2023 - Current
  • Consulted with clients on best practices for maintaining their websites over time.
  • Developed custom WordPress themes from scratch or based on existing templates.
  • Managed website deployment and maintenance.
  • Provided technical guidance on web design projects.
  • Optimized images and other media files for faster loading times.
  • Integrated third-party applications into client sites as needed.

Senior UX Designer

TA Digital
02.2021 - 07.2023
  • Led international UX team to deliver superior experiences for TA Digital and clients
  • Developed TA Design System to enhance design and development scalability
  • Directed UX projects for major global organizations
  • Ensured design and interaction accuracy for successful project handoffs to the development team
  • Conducted stakeholder interviews to establish project requirements in order to meet client objectives
  • Conducted usability testing and expert reviews for improved user interfaces
  • Designed intuitive user flows, journey maps, and prototypes
  • Adhered to Agile methodologies for all projects
  • Improved usability through comprehensive user research, competitor analysis and iterative testing
  • Established information architecture, sitemaps and user flows based on research data, taxonomy, and stakeholder KPIs or app requirements
  • Successfully presented UX design work to teams and clients for revisions and approvals
  • Applied creative direction and design thinking to create products that exceed stakeholder expectations; imagery, typography, colour, layout, tone, and iconography
  • UX team lead for design and strategy of TA Digital's atomic design system

Senior Product Designer

Operatic Agency
05.2016 - 09.2020
  • Designed end-to-end user experiences for large clients across many industry verticals
  • Conducted user research and created user flows, wireframes, and prototypes
  • Specialized in AODA and Ad Standard compliant designs for health care, pharmaceutical and hospitality industries
  • Contributed UX strategy across all projects
  • Applied Agile methodologies across all projects
  • Applied design thinking to build designs that exceed stakeholder expectations; imagery, typography, colour, layout, tone, iconography
  • Designed marketing campaigns for Google Ads and social media
  • Conducted stakeholder interviews to establish project requirements
  • Presented designs to stakeholders and implemented design iteration

Web Designer | Front-End Developer | Graphic Designer

Isotope Music
04.2015 - 04.2016
  • Web Design and Front-End Development for all corporate and e-commerce websites
  • Conducted stakeholder interviews, wireframing, mockups, and prototyping
  • Branding and logo design for Screaming Entertainment and Precision Record Pressing
  • Designed marketing campaigns for social media marketing
  • Designed email marketing in Mail Chimp

Web Design / Graphic Design / Catalog Design / Marketing and Sales Coordinator

B&J Music Ltd.
11.2013 - 03.2015
  • Stakeholder interviews, Wireframing, Mockups
  • Front-end development and maintenance of the corporate website
  • Solely responsible for the production, design and layout of the B&J Music product catalog for digital and printed publication
  • Design and layout of all print and digital media including bi-monthly specials brochures, sell sheets, sales material, flyers, B2B website advertisements and product ad design for industry magazine publications
  • Product photography
  • Event photography

Education

MusBac - Music Education and Piano Performance

University of Toronto
01.2001

Skills

  • Heuristic Analysis
  • User Flows
  • User Journeys
  • Sitemaps
  • Information Architecture
  • Wireframing
  • Mockups
  • Prototyping
  • Interaction Design
  • UI Design
  • Design Systems (Atomic Design)
  • Visual Design
  • User Testing
  • Front-End Development
  • Brand Design
  • Digital Design and Marketing
  • Display Ads (Static and Animated)
  • Motion Design
  • Email Campaign Design
  • Social Media Campaign Design
  • Print Design
  • Graphic Design
  • WCAG Accessibility AA compliance
  • AODA Compliance
  • Adobe After Effects
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe InDesign
  • Adobe XD
  • AxureRP
  • InVision Studio
  • Figma
  • Sketch

Accomplishments

  • Increased client satisfaction by 20% through improved UX design.
  • Led team to develop design system, improving design and development efficiency by 30% and reducing production time by 25%.
  • Successfully delivered 20+ projects for national and international clients in diverse industries.

Websites

Timeline

UX Consulting and Web Design

Freelance
12.2023 - Current

Senior UX Designer

TA Digital
02.2021 - 07.2023

Senior Product Designer

Operatic Agency
05.2016 - 09.2020

Web Designer | Front-End Developer | Graphic Designer

Isotope Music
04.2015 - 04.2016

Web Design / Graphic Design / Catalog Design / Marketing and Sales Coordinator

B&J Music Ltd.
11.2013 - 03.2015

MusBac - Music Education and Piano Performance

University of Toronto

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Christopher Kendy