Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Johnson

Hawthorne

Summary

Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once.

Overview

14
14
years of professional experience

Work History

Repair Technician

DJI (Drones/Repair Center)
11.2017 - Current
  • Improved equipment functionality by diagnosing and repairing various electronic devices.
  • Enhanced customer satisfaction by providing timely and efficient repair services.
  • Reduced device downtime with regular maintenance and preventative measures.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Expanded technical knowledge through continuous education in industry developments and trends.
  • Streamlined repair processes to optimize workflow efficiency and productivity.
  • Collaborated with team members to complete complex repairs and improve overall service quality.
  • Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
  • Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
  • Minimized device returns by ensuring all repairs were completed accurately and thoroughly before returning them to customers.
  • Supported colleagues by sharing knowledge of specialized techniques or tools used in specific types of repairs when necessary.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Inspected and tested, repaired and refurbished products for proper operation.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Dismantled machines and equipment to remove defective parts.
  • Tested parts and components to confirm adherence to manufacturer specifications.

Restoration Technician

White Van Restorations
03.2010 - 09.2016
  • Improved restoration efficiency by implementing innovative techniques and tools in daily tasks.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Reduced project completion time with effective planning and coordination among team members.
  • Increased client retention, maintaining clear communication throughout the restoration process.
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.q
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
  • Upheld company reputation by consistently delivering high-quality workmanship on all completed projects.

Education

High School Diploma -

Lynwood High School
Lynwood, CA
06.2000

Skills

  • Mavic 2 Enterprise advance Repair
  • Mavic 3T
  • Mavic 3E
  • Equipment Inspection
  • System Testing
  • Component Replacement
  • Inventory Management

Timeline

Repair Technician

DJI (Drones/Repair Center)
11.2017 - Current

Restoration Technician

White Van Restorations
03.2010 - 09.2016

High School Diploma -

Lynwood High School

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Christopher Johnson