Christopher Hughes
Roseville,CA
Summary
Proven track record in enhancing customer satisfaction, demonstrated during my tenure at Ofl Delivery LLC, where I optimized delivery routes and managed customer interactions with a positive attitude. Skilled in vehicle inspections and customer service, I consistently ensured timely and accurate deliveries, contributing to a significant improvement in efficiency and client relations.
Overview
27
27
years of professional experience
Work History
Delivery Driver
Ofl Delivery Llc
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
OTR Truck Driver
Frito Lay
11.2018 - 08.2024
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Inspected vehicles and completed routine maintenance to keep equipment in good working order.
- Delivered goods to customers both locally and long distance.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Delivery Driver/sales
Advance Beverage
01.2008 - 11.2018
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Wharehouse Worker/delivery Driver
Gps Pool Supply
01.2007 - 01.2008
- Worked fast to complete tasks and meet daily deadlines.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified merchandise for proper prices and labels.
Repair Technician
Apria Healthcare
01.2006 - 01.2007
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Repaired and maintained wide range of small and large appliances successfully.
- Completed all repair and maintenance activities promptly and to high quality standards.
Meat Cutter/sales
Bel Air Supermarket
06.1998 - 01.2006
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
- Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
- Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
- Stocked, rotated and priced merchandise to meet store standards.
- Wrapped meat produce to maintain quality, freshness and condition.
Cashier
Blockbuster Video
06.1998 - 08.1998
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Computer And Information Sciences
San Joaquin Delta College
Stockton, CADiploma -
Rio Linda High School
Rio Linda, CA06.1998
Skills
- Heavy lifting
- Shipping and packaging
- Commercial driving
- Pre-trip and Post-trip inspections
- Payment collection
- Valid class A commercial Driver's
- Pallet jack and hand truck operation
Hobbies
Pc builder
Artistic
Custom video game builder/programmer
Buy and sell expert
Timeline
Delivery Driver
Ofl Delivery Llc
11.2024 - Current
OTR Truck Driver
Frito Lay
11.2018 - 08.2024
Delivery Driver/sales
Advance Beverage
01.2008 - 11.2018
Wharehouse Worker/delivery Driver
Gps Pool Supply
01.2007 - 01.2008
Repair Technician
Apria Healthcare
01.2006 - 01.2007
Meat Cutter/sales
Bel Air Supermarket
06.1998 - 01.2006
Cashier
Blockbuster Video
06.1998 - 08.1998
Computer And Information Sciences
San Joaquin Delta College
Diploma -
Rio Linda High School
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