Christopher Hernandez-Martinez
LIVERMORE,CA
Summary
Dynamic security professional with a proven track record at Securitas Security Services USA, excelling in incident reporting and customer service. Skilled in forklift operation and warehouse organization, I ensure safety and efficiency while maintaining a welcoming environment. Bilingual in Spanish, I effectively communicate and address diverse client needs. CPR certified and OSHA trained.
Work History
Security Officer
Securitas Security Services USA
01.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Warehouse Forklift Operator
Reborn Cabinets
09.2024 - 04.2025
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Restaurant Worker
in N Out Burger
12.2022 - 09.2023
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Education
High School Diploma -
06-2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Fluent in Spanish
- Truck loading and unloading
- Warehouse organization
- Shipping and receiving
- Forklift operation
- AED operation
- CPR certified
- OSHA hand and power tool safety trained
Certification
- BSIS Guard Card License
- California CPR Certificate
- OSHA-10 Certification
- MC3 Certification
- Food Handlers Card
- Forklift Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
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