Christopher Hawkins
Montreal,QC
Summary
Accomplished and results-driven professional with extensive experience in project management, operations leadership, and strategic planning. Proven track record of successfully overseeing and optimizing daily operations, managing large-scale projects, and driving business growth. Adept at developing and implementing policies and procedures to enhance efficiency, profitability, and productivity. Strong leader with exceptional problem-solving, communication, and organizational skills, dedicated to achieving organizational goals and fostering a collaborative work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Operations
MTY Group
09.2021 - Current
- Oversee operations for a national brand, ensuring smooth daily activities.
- Develop policies and procedures to improve quality, profitability, and productivity.
- Coordinate with various departments to help personnel meet goals and targets.
- Set organizational goals and targets; create plans and strategies to achieve them.
- Monitor performance using qualitative and quantitative data.
- Conduct regular assessments to identify improvement opportunities.
- Manage resources and budgets, including equipment, materials, and personnel.
- Collaborate with senior management to implement long-term company plans.
Project Coordinator
CrownRing
09.2018 - 09.2021
- Oversee and coordinate daily operations to ensure efficient and seamless organizational performance
- Keep projects on schedule by managing deadlines and adjusting workflows.
- Supervise multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhance team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
VP of Operations
S.S.C. Mould
04.2011 - 09.2018
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Spearheaded quality assurance initiatives to ensure consistent delivery of high-quality products while minimizing production defects.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified opportunities for automation, leading to a significant reduction in manual labor costs and increased efficiency.
- Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.
Education
Bachelor of Science - Psychology
Concordia University
Montreal, QC05.2017
Associate of Arts - Social Sciences With Mathematics
Dawson College
Montreal, QC11.2008
Skills
- Operations Oversight
- Business Management
- Process Improvement
- Teamwork and Collaboration
- Strategic planning and execution
Languages
English
Native or Bilingual
French
Full Professional
Certification
CPR/First Aid, Level C
MAPAQ Certification
Timeline
Director of Operations
MTY Group
09.2021 - Current
Project Coordinator
CrownRing
09.2018 - 09.2021
VP of Operations
S.S.C. Mould
04.2011 - 09.2018
Bachelor of Science - Psychology
Concordia University
Associate of Arts - Social Sciences With Mathematics
Dawson College
CPR/First Aid, Level C
MAPAQ Certification
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