Christopher Gudino
Porterville,CA
Summary
Dynamic sales professional with a proven track record, excelling in consultative sales and team training. Adept at enhancing customer satisfaction and driving sales growth through effective resource allocation and employee relations. Recognized for achieving top performance in competitive environments while managing inventory efficiently.
Overview
10
10
years of professional experience
Work History
Floor Manager/Sales Consultant
Selma Kia
10.2024 - Current
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw supply restocking, area cleaning, and product organization.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Managed store inventory and stock levels to maintain availability of products.
- Promoted sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
Sales Consultant
Visalia Toyota
09.2019 - 10.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Maximized customer retention by resolving issues quickly.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Provided sales and customer service assistance to walk-in traffic
- Built relationships with customers and community to promote long term business growth.
Public Safety Officer
Allied Barton Security Services
01.2015 - 09.2019
- Supervised crowds at busy events to prevent injuries and property destruction.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance..
- Notified emergency personnel of incidents requiring medical assistance and aid.
Education
High School Diploma -
Porterville High School
Porterville, CA06-2006
Skills
- Patron satisfaction
- Consultative sales
- Resource allocation
- Customer service delivery
- Employee relations
- Sales development
- Inventory management
- Floor management
- Sales training
- Team training and development
- Customer relations
Toyota Sales Elite 2022
I ended up achieving Toyota Sales Elite in 2022 for Sales through out the year
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Tagalog
Limited Working
Timeline
Floor Manager/Sales Consultant
Selma Kia
10.2024 - Current
Sales Consultant
Visalia Toyota
09.2019 - 10.2024
Public Safety Officer
Allied Barton Security Services
01.2015 - 09.2019
High School Diploma -
Porterville High School
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