Christopher Gray
Hemet
Summary
Dedicated Home Care Provider with strong attention to detail and safety compliance skills. Committed to enhancing client well-being through compassionate care and effective communication.
Overview
16
16
years of professional experience
Work History
Home Care Provider
24Hr HomeCare
Hemet
10.2023 - 10.2024
- Delivered companionship and emotional support, fostering client engagement and improving overall well-being.
- Evaluated home environment for safety hazards, ensuring a secure living space for the client.
- Provided compassionate care to clients in their homes.
- Assisted clients with daily living activities and personal hygiene.
- Administered medications as prescribed by healthcare professionals.
Food Service Worker/Stocker
DO & CO New York Catering, Inc
Los Angeles
10.2021 - 08.2022
- Prepared and served food items following safety and hygiene standards.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Collaborated with team members to meet service demands during peak hours.
- Stocked supplies and organized inventory for optimal kitchen operations.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Cleaned kitchen areas, equipment and utensils.
Transportation Security Officer
Transportation Security Administration, TSA
Los Angeles
05.2008 - 10.2021
- Screen passengers and luggage for prohibited items using advanced scanning equipment.
- Conduct thorough security inspections of baggage and cargo before transport.
- Monitor passenger behavior to identify suspicious activities or potential threats.
- Collaborated with law enforcement to address security incidents and ensure passenger safety.
- Maintain detailed logs of security screenings and incidents for regulatory compliance.
- Provide clear instructions to passengers during security procedures and checks.
- Train new officers on standard operating procedures and emergency protocols.
- Evaluated security processes to identify improvements and enhance overall operational effectiveness.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Utilized problem-solving skills to deescalate difficult customer interactions and maintain a secure environment.
- Guarded restricted areas to prevent unauthorized entry.
- Upheld strong customer service standards while completing screenings.
- Searched individuals and baggage for weapons and other prohibited items.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Operated controls on explosive detection system to manipulate and clear images.
- Assisted in training new Transportation Security Officers on proper screening techniques.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Communicated effectively with team members while performing duties under pressure.
- Responded quickly in emergency situations by utilizing appropriate safety protocols.
- Participated in regular drills designed to test preparedness levels for potential threats.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
Education
High School Diploma -
Southwest High School
San Diego, CA06.2022
Skills
- Safety compliance
- Call management
- Telephone operations
- Answering questions
- Researching customer issues
- Team collaboration
- Training and mentoring
- Attention to detail
- Time management
- Communication skills
- Verbal communication
- Strong telephone etiquette
- Greeting customers
- Message taking
- Problem solving
- Security screening
Timeline
Home Care Provider
24Hr HomeCare
10.2023 - 10.2024
Food Service Worker/Stocker
DO & CO New York Catering, Inc
10.2021 - 08.2022
Transportation Security Officer
Transportation Security Administration, TSA
05.2008 - 10.2021
High School Diploma -
Southwest High School