Christopher Gonzales
Riverside
Summary
Entrepreneur and former Owner/Operator at Den 83 By HQ, achieved $580K in revenue while establishing a strong social media presence. Expertise in QuickBooks and customer relations, with a focus on systems maintenance and team leadership. Proven ability to ensure compliance and operational excellence in dynamic environments.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Den 83 By HQ
Tuscola
01.2021 - 09.2024
- Founded food trailer in 2021, leading to restaurant establishment in 2023 with $580K gross revenue since opening.
- Grew social media brand to over 3K followers, enhancing online presence.
- Established and maintained strong customer relations through exceptional service delivery.
- Hired, trained, and managed payroll for up to 40 employees using QuickBooks.
- Maintained accurate company books and ensured compliance with all state and federal regulations.
- Exceeded local health department standards by enforcing HACCP training for all staff.
- Oversaw compliance of all liquor sales, ensuring adherence to legal requirements.
- Filled in various roles including kitchen line, bar, busser, and dishwasher during operational hours.
- Cleaned and maintained restaurant HVAC, electric, communication, plumbing, roof/structure, as well as landscaping.
Lead Technician
HCI Systems
Ontario
02.2019 - 01.2020
- Certified in Accutech infant security and resident guard systems.
- Programmed and installed Jeron nurse call systems.
- Provided Responder 5, 4, and 4k repair services.
- Proficient in Tektone programming and installation.
- Skilled in Tech Works NC and CC series systems.
- Knowledgeable in Cambridge sound masking applications.
- Biamp certified in sound masking and familiar with Biamp paging systems.
- Oversaw nurse call, access control, and sound masking projects while ensuring quality customer service.
Project Manager
SPS Data Communications
San Dimas
11.2017 - 02.2019
- Oversaw and maintained all Nurse Call projects to ensure timely completion.
- Constructed as-built drawings for project installations to facilitate accurate documentation.
- Integrated Nurse Call system with hospital lighting control, smart TVs, ventilators, Hill-Rom, and Stryker beds.
- Troubleshot and tested Nurse Call systems in collaboration with hospital staff and inspectors.
Project Manager
WEST COAST CABLE
Chino
03.2014 - 11.2017
- Responder R5 Certified
- Osha 10 hour certified
- Programming of responder 5 Nurse call system
- Oversee and maintain all Nurse call projects
- Coordinate areas of work with multiple facilities superintendent's
- Oversee all project timeline to ensure smooth operation and profitability
- Manage timelines and scheduling to make sure each site is accounted for
- Coordinate job sites and scheduling between two offices Responder and West Coast cable
- Travel between sites to bring material, program, troubleshoot, and make sure progress is meeting company and most importantly Hospital expectations
- Ensure all projects are up to UL.1069 standard
- Meet with ACO inspectors, and On site contacts for planning
- Bid and quote for upcoming projects
Customer Service and Sales Experince
Various companies
Corona
06.2010 - 10.2013
- Achieved exceptional sales results through in-depth knowledge of sports equipment.
- Coordinated weekend event setups utilizing company truck for efficient logistics.
- Executed deliveries to LA Kings at Staples Center and other corporate clients.
- Accumulated three years of sales experience with Monkey Sports and UFC Gym.
Summer Intern
Placentia Yorba Linda School District
Placentia
01.2008 - 12.2012
- Executed computer repairs and set-up to enhance operational efficiency.
- Interacted with teachers and staff to address technical issues promptly.
- Maintained computers in optimal condition to ensure reliability.
- Installed and uninstalled software to support user needs.
- Provided help desk support and basic network troubleshooting for seamless connectivity.
- Received phone calls and created work orders for technicians to prioritize tasks.
Education
Attempted degree - Medicine
La Sierra University
Skills
- Cabling
- Help desk support
- Software troubleshooting
- Desktop and network support
- Basic electrical and plumbing troubleshooting
- Warehouse management
- Food safety certification
- QuickBooks proficiency
- Systems maintenance
Accomplishments
Elected official, City Councilman City of Tuscola, TX 01/01/21, 12/31/24
Timeline
Owner/Operator
Den 83 By HQ
01.2021 - 09.2024
Lead Technician
HCI Systems
02.2019 - 01.2020
Project Manager
SPS Data Communications
11.2017 - 02.2019
Project Manager
WEST COAST CABLE
03.2014 - 11.2017
Customer Service and Sales Experince
Various companies
06.2010 - 10.2013
Summer Intern
Placentia Yorba Linda School District
01.2008 - 12.2012
Attempted degree - Medicine
La Sierra University
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