Christopher Gomez
Diamond Bar
Summary
Experienced eligibility specialist with years of helping people navigate enrollment and program services. Known for being fair, compassionate, and respectful in all interactions. Skilled at resolving issues quickly and effectively in fast-paced settings.
Overview
20
20
years of professional experience
Work History
Eligibility Specialist
County Of Orange
Santa Ana
03.2019 - Current
- Reviewed and processed applications for accuracy and completeness. Assessed eligibility for various public assistance programs within county guidelines.
- Managed and updated Medi-Cal and CalFresh recipient cases to reflect changes in income, household size, and other case details.
- Conducted new client program interviews and recertification interviews. Met with clients in the office and reached out to them by phone.
- In 2021, I led on-the-job training for newly hired Eligibility Technicians in the Mentor Unit, guiding 5 new employees at a time.
Eligibility Technician
Western Growers Assurance Trust
Irvine
03.2014 - 02.2019
- Reviewed applications for eligibility and completeness, entered data for large company groups, enrolling 10 to 200 employees per employer group.
- Processed client documentation to maintain compliance with program requirements.
- Communicated with clients and field representatives to clarify information and resolve issues promptly.
Legal Aid volunteer
Neihgborhood Legal Services
Pomona
01.2010 - 06.2013
- Supported clients in completing legal paperwork and documentation to ensure compliance with legal requirements.
- Collaborated with attorneys to prepare cases for trial.
- Aided legal clinics and community outreach events to enhance access to legal resources for underserved populations.
- Conducted workshops on legal topics to educate and empower underserved communities.
Expoditer
Red Robin
West Covina
06.2006 - 07.2010
- Coordinated with kitchen staff to prioritize and expedite orders, ensuring timely service.
- Worked with servers to verify order accuracy before dispatching, enhancing customer satisfaction.
- Tracked inventory levels to ensure availability of menu items and supplies.
- Trained new team members on expediting procedures and safety protocols.
Education
Bachelor of Arts - History
California State University, Fullerton
Fullerton, CA06-2010
High School Diploma -
Diamond Bar High School
Diamond Bar, CA06-2001
Some College (No Degree) - General Education
Mt. San Antonio College
Walnut, CASome College (No Degree) - General Law
Golden Gate Law School
San Francisco, CASkills
- eligibility assessment
- application review
- case management
- client interviewing
- public assistance programs
- Benefits administration
- Income verification
- de-escalation techniques
- effective communication
- Verbal communication
- Telephone etiquette
- training facilitation
- time management
- adaptability
- Interviewing
- Confidentiality
Languages
Spanish
Elementary
Timeline
Eligibility Specialist
County Of Orange
03.2019 - Current
Eligibility Technician
Western Growers Assurance Trust
03.2014 - 02.2019
Legal Aid volunteer
Neihgborhood Legal Services
01.2010 - 06.2013
Expoditer
Red Robin
06.2006 - 07.2010
Bachelor of Arts - History
California State University, Fullerton
High School Diploma -
Diamond Bar High School
Some College (No Degree) - General Education
Mt. San Antonio College
Some College (No Degree) - General Law
Golden Gate Law School