CHRISTOPHER GERVAIS
Oceanside
Summary
Dynamic operations leader with a strong track record of enhancing profitability and operational performance across diverse multi-unit environments. Proven success in increasing regional revenue through targeted sales strategies and optimizing labor and inventory management. Committed to developing high-performing teams and leveraging advanced analytics for continuous improvement.
Overview
10
10
years of professional experience
Work History
Regional Manager
EVERBOWL
Southern California
03.2026 - Current
- Oversee operations for 16 locations across Southern California, ensuring operational excellence and consistent execution of brand standards.
- Lead, coach, and develop General Managers and leadership teams to drive accountability, engagement, and performance.
- Increased regional revenue through sales-driving strategies, guest retention efforts, and operational improvements.
- Manage regional P&L performance, labor, inventory, food costs, and operating expenses.
- Streamlined operations through process optimization, labor management, and performance initiatives.
- Analyzed sales trends, labor performance, inventory levels, and key business metrics using AI-powered tools and advanced spreadsheet reporting.
- Conducted operational audits and business reviews, implementing action plans that enhanced results and ensured compliance.
Multi Unit Manager
Pressed Juice
Oceanside
09.2024 - 03.2026
- Oversaw operations for multiple retail locations, ensuring adherence to brand standards and enhancing guest experience and sales performance.
- Achieved regional sales, KPI, and profitability targets through strategic planning and labor optimization.
- Managed P&L accountability, optimizing inventory, labor, and operating costs to support overall profitability.
- Led and developed Store Managers and Assistant Managers, enhancing team capabilities and strengthening succession planning.
- Analyzed sales trends, customer insights, and market data to identify growth opportunities.
Restaurant Manager
Mendocino Farms
01.2022 - 09.2024
- Managed, trained, and developed a high-performing team of 50 employees to enhance service quality.
- Drove sales growth by creating exceptional guest experiences and executing local marketing initiatives.
- Controlled labor and food costs to maintain profitability and optimize resource allocation.
- Led daily restaurant operations for a high-volume fast-casual concept.
District Manager
Parfait Paris
01.2021 - 01.2022
- Recruited and developed store managers and teams, enhancing leadership capabilities and operational effectiveness.
- Drove revenue growth through sales analysis and operational improvements.
- Facilitated expansion efforts and new store openings, contributing to brand growth and market presence.
- Managed operations for multiple boutique patisserie locations, ensuring consistent quality and customer satisfaction.
District Manager
Jamba Juice
01.2019 - 01.2021
- Managed operations for 6 locations generating approximately $4M annually.
- Boosted regional sales via targeted marketing and operational enhancements.
- Developed store leadership teams through hiring and training initiatives.
- Analyzed KPIs to enhance performance and elevate customer experience.
Multi Unit Manager
Starbucks
01.2017 - 01.2019
- Managed multi-unit budgets and operational goals, aligning financial performance with strategic initiatives.
- Drove sales and profitability through KPI analysis and cost controls.
- Led and developed store and assistant managers, enhancing leadership capabilities and team cohesion.
- Directed operations for multiple high-volume retail locations, ensuring alignment with corporate objectives.
Education
High School Diploma -
GRAYSON HIGH SCHOOL
Loganville, GA01-2006
Skills
- P&L Management
- KPI Reporting
- Operational excellence
- Performance analysis
- Process optimization
- Revenue Growth
- Inventory Management
- Labor management
- Labor efficiency
- Regional Operations
- Multi-Unit Leadership
- Regional planning
- Spreadsheet Modeling
- Market Growth Strategies
- Team Development
- Succession Planning
- Performance Coaching
- Customer relationship management
- Regional planning
Accomplishments
- #1 Store of the Quarter, 5 consecutive quarters at Pressed Juice
- Increased sales by 25% across two Pressed Juice locations
- Store of the Quarter for top catering sales growth at Mendocino Farms
- Increased sales by 18% at Mendocino Farms
- Grand Opened two Parfait Paris locations
Timeline
Regional Manager
EVERBOWL
03.2026 - Current
Multi Unit Manager
Pressed Juice
09.2024 - 03.2026
Restaurant Manager
Mendocino Farms
01.2022 - 09.2024
District Manager
Parfait Paris
01.2021 - 01.2022
District Manager
Jamba Juice
01.2019 - 01.2021
Multi Unit Manager
Starbucks
01.2017 - 01.2019
High School Diploma -
GRAYSON HIGH SCHOOL