Christopher Franco
Los Angeles
Summary
Professional dispatch leader with robust experience in logistics and operations management. Skilled in optimizing routes, managing teams, and ensuring efficient delivery schedules. Strong focus on team collaboration, dependable in adapting to changing needs, and results-driven. Known for effective communication, problem-solving, and organizational skills essential for high-stakes environments.
Overview
6
6
years of professional experience
Work History
Dispatch Manager
Riverlane Logistics
11.2022 - Current
- Assisted in coordinating dispatch operations to ensure timely delivery of goods.
- Supported tracking and routing of shipments using industry software systems.
- Learned safety protocols and operational procedures to maintain compliance standards.
- Collaborated with team members to streamline communication between drivers and warehouse staff.
- Adapted quickly to changing schedules and priorities for optimal workflow management.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
Store Manager
Pizza Hut
07.2020 - 11.2022
- Led daily operations, ensuring efficient inventory management and optimal stock levels.
- Developed staff training programs, enhancing team performance and customer service skills.
- Oversaw scheduling and payroll processes, maintaining labor cost efficiency and compliance.
- Fostered a positive store environment, improving employee morale and retention rates.
- Monitored store performance metrics, developing action plans for continuous improvement initiatives.
Data Entry Clerk
FedEx
06.2019 - 06.2020
- Entered and maintained accurate data in company databases to ensure information integrity.
- Processed high volumes of documents with precision, ensuring compliance with organizational standards.
- Conducted quality checks on data entries to identify and rectify discrepancies promptly.
- Streamlined data entry procedures, enhancing overall efficiency and reducing processing time.
Education
Associate of Science - Technology Education
Pasadena City College
Pasadena, CA06-2019
Skills
- Schedule coordination
- Staff training and development
- Customer communication
- Daily reports
- Employee performance reviews
- Transportation
- Fleet dispatching
- Decision-making
- Customer service
- Schedule management
- Updating logs
- Speech clarity
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatch Manager
Riverlane Logistics
11.2022 - Current
Store Manager
Pizza Hut
07.2020 - 11.2022
Data Entry Clerk
FedEx
06.2019 - 06.2020
Associate of Science - Technology Education
Pasadena City College