Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager

Christopher Frame

Dartmouth,NS

Summary

Dynamic Automotive Glass Technician and Sales professional with a proven track record, excelling in customer service and relationship building. Adept at implementing effective communication strategies and problem-solving, resulting in enhanced client satisfaction and loyalty.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt.

Brings positive attitude and commitment to continuous learning and growth.

Overview

20
20
years of professional experience

Work History

Automotive Glass Technician and Sales

Uniglass
04.2023 - Current
  • Collaborated with team members on large-scale projects, ensuring timely completion and high-quality
  • Coordinated with other trades professionals on-site to ensure smooth execution of multi-phase projects involving glass installations or repairs.
  • Assisted in inventory management, ordering supplies as needed to maintain adequate stock levels for ongoing projects.
  • Provided exceptional customer service, addressing client concerns promptly and professionally throughout the entire process.
  • Built lasting client relationships through consistent follow-up and dedication to exceeding customer expectations on every project.
  • Implemented effective communication strategies with clients, resulting in clear understanding of project requirements and expectations.

Sales Manager

Mi’kma’ki Property Maintenance Division
10.2020 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Work with old and new clients for contract renewals, pricing, questions and concerns. Make sure all expectations exceed customers satisfaction.

Automotive Glass Technician and Sales

Apple Auto Glass
09.2005 - 03.2023
  • Performing glass installations and removals at multiple locations throughout HRM.
  • Meeting with companies old and new to go over pricing, standards and expectations to fulfill customers needs and requirements.
  • Enhanced customer satisfaction by efficiently repairing and replacing glass in automobiles, homes, and businesses.
  • Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
  • Provided quality auto glass installation services, windshield replacement, and crack repair.
  • Built lasting client relationships through consistent follow-up and dedication to exceeding customer expectations on every project.

Education

High School Diploma -

Musquodoboit Rural High
Middle Musquodoboit, NS
06.2001

Skills

  • Adaptable to change
  • Stress tolerance
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Customer service skills
  • Reliability
  • Effective communication
  • Decision-making
  • Relationship building
  • Task prioritization
  • Self motivation
  • Goal setting
  • Adaptability

Languages

English
Full Professional

Timeline

Automotive Glass Technician and Sales

Uniglass
04.2023 - Current

Sales Manager

Mi’kma’ki Property Maintenance Division
10.2020 - Current

Automotive Glass Technician and Sales

Apple Auto Glass
09.2005 - 03.2023

High School Diploma -

Musquodoboit Rural High
Christopher Frame