Christopher Formica
Vancouver,BC
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
KT, Bacaro Restaurant
12.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
TAP AND BARREL Olympic Village
05.2022 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Bartender Supervisor
Marcello Ristorante And Pizzeria
01.2020 - 03.2022
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
HURRICANE’S – Grill and Bar
10.2019 - 12.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bartender
ANCORA, Fine Dining Japanese/ Peruvian Cuisine
02.2019 - 10.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted special drink and cocktail menu items for seasonal offerings.
Assistant Manager
MARCELLO Ristorante & Pizzeria
10.2016 - 12.2018
- Given the managerial experience in both the food industry and in the retail industry, I held the position of assistant manager at one of the most famous
- Food quality control, management of large load of staff, stock merchandise, customer service, are some of the main tasks I kept on a daily basis.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor Degree - Communication Sciences
Catholic University of The Sacred Heart of Milan
04.2012
Diploma - Acting For Stage And Screen
VANCOUVER FILM SCHOOL
Vancouver, BC07.2020
Skills
- Guest Relations Management
- Quality Control
- Staff Training
- Contract Review and Analysis
- Sales Expertise
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working
Timeline
Server
KT, Bacaro Restaurant
12.2022 - 05.2023
Server
TAP AND BARREL Olympic Village
05.2022 - 11.2022
Bartender Supervisor
Marcello Ristorante And Pizzeria
01.2020 - 03.2022
Server
HURRICANE’S – Grill and Bar
10.2019 - 12.2019
Bartender
ANCORA, Fine Dining Japanese/ Peruvian Cuisine
02.2019 - 10.2019
Assistant Manager
MARCELLO Ristorante & Pizzeria
10.2016 - 12.2018
Bachelor Degree - Communication Sciences
Catholic University of The Sacred Heart of Milan
Diploma - Acting For Stage And Screen
VANCOUVER FILM SCHOOL
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