Christopher Fishburne
Los Angeles,CA
Summary
"Highly motivated and results-oriented professional with 5+ years of experience in Sales and Customer Service. Proven ability to Communicate, Problem Solve, Advertise and Close a Sale . Seeking a challenging role where I can leverage my skills and experience to contribute to the success of a dynamic organization."
Overview
20
20
years of professional experience
Work History
Personal Assistant to Company Director
LULA WASHINGTON DANCE THEATRE
10.2016 - Current
- Update and track calendar for meetings and travel
- Coordinate travel by booking flights and hotels
- Ensure proper food and catering selection for out of town events and meetings
- Create timely itinerary to ensure efficiency
Sales/Cashier/Bartender
JOSEON/ADAM PERRY LANG COLLABORATION
12.2022 - 05.2023
- Process sales transactions and taking payments through TOAST
- Answering customer questions about products or services and providing recommendations based on customer needs
- Working with the team to meet store goals
- Respond to and resolve customer complaints and concerns
- Cross-selling and upselling products
- Plan and present bar menu
- Prepare and serve alcohol and/or non-alcohol beverages for bar and restaurant patrons
Call Center/ Sales Agent
KANDELA/PORCH MOVING CONCIERGE
04.2018 - 10.2021
- Manage large amounts of inbound calls in a timely manner
- Follow Communication 'scripts' when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to up-sell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep record of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
Front Desk/Receptionist
GOLD’S GYM
03.2018 - 06.2018
- Maintained security by monitoring logbook and issuing visitor badges per protocol
- Utilized TI scripts for incoming calls and new member introduction
- Provided optimum customer care by greeting visitors via phone and in person
- Established continuity with teammates by documenting all actions
Studio Manager Assistant
LULA WASHINGTON DANCE THEATRE
10.2016 - 04.2018
- Liaise between owners and vendors to ensure smooth operations
- Manage company correspondence by operating switchboard and email operations
- Assist in coordinating company events, including recitals and local events
- Maintain facility aesthetic by tidying all areas
Administrative Assistant
MADISON BELVEDERE SPA AND CLUB
07.2005 - 06.2011
- Managed main calendar by scheduling appointments for personal training sessions
- Oversaw management duties when manager was off-site for establishment
- Provided customer service by resolving complaints
- Maintained atmosphere by ensuring all items were stocked and tidy
Education
B.A. - Musical Theatre/Dance Minor
University At Buffalo
05.2005
B.A. - Music
Five Towns College
01.2002
Skills
- Microsoft Office Suite
- Mac Platforms
- Google Drive
- Leadership management
- Planning
Timeline
Sales/Cashier/Bartender
JOSEON/ADAM PERRY LANG COLLABORATION
12.2022 - 05.2023
Call Center/ Sales Agent
KANDELA/PORCH MOVING CONCIERGE
04.2018 - 10.2021
Front Desk/Receptionist
GOLD’S GYM
03.2018 - 06.2018
Personal Assistant to Company Director
LULA WASHINGTON DANCE THEATRE
10.2016 - Current
Studio Manager Assistant
LULA WASHINGTON DANCE THEATRE
10.2016 - 04.2018
Administrative Assistant
MADISON BELVEDERE SPA AND CLUB
07.2005 - 06.2011
B.A. - Music
Five Towns College
B.A. - Musical Theatre/Dance Minor
University At Buffalo
Similar Profiles
Jelani EnglishJelani English
Seasonal Freelance Musician/Instructor at Lula Washington Dance TheatreSeasonal Freelance Musician/Instructor at Lula Washington Dance Theatre
Dolores GilmoreDolores Gilmore
Dance Teacher/Substitute Dance Teacher at Broadway Dance Studio / Hunter College / Dance Theatre of Harlem - WorkshopDance Teacher/Substitute Dance Teacher at Broadway Dance Studio / Hunter College / Dance Theatre of Harlem - Workshop
Laura Grace WenningLaura Grace Wenning
Dance Teacher at Atlanta Dance Theatre & Dreamweaver Dance CompanyDance Teacher at Atlanta Dance Theatre & Dreamweaver Dance Company