Christopher Farmer
Foothill Ranch,CA
Summary
Dynamic and results-driven professional with extensive experience as a Store Manager, excelling in operations management and staff training. Proven track record in enhancing customer satisfaction and optimizing inventory processes. Known for fostering employee engagement and leading teams to achieve sales goals while maintaining a positive work environment.
Experienced with coaching and developing teams to achieve operational goals and maintain high standards. Utilizes strategic planning to improve efficiency and customer satisfaction. Track record of effective communication and leadership in fast-paced environments.
Overview
34
34
years of professional experience
Work History
Area Coach / Store Manager
Cafe Rio Mexican Grill
08.2010 - 06.2025
- Supported operational excellence through adherence to safety protocols and procedures.
- Assisted in training new team members on company standards and best practices.
- Collaborated with management to ensure compliance with operational guidelines.
- Contributed to inventory management by monitoring stock levels and reporting discrepancies.
- Successfully resolved escalated customer complaints, restoring client satisfaction and safeguarding business reputation.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to improve service delivery and customer satisfaction.
- Oversaw project management efforts, ensuring timely completion within budget constraints.
Store Manager
Starbucks Coffee Company
02.2008 - 12.2009
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Developed and implemented staff training programs to enhance team efficiency and product knowledge.
- Analyzed sales data to identify trends, adjust inventory levels, and improve merchandising strategies.
- Oversaw scheduling and labor management to maximize productivity while controlling operational costs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager / Assistant Manager / Associate
In-N-Out Burger
07.1991 - 01.2008
- Led team in achieving sales goals through effective training and performance management.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Implemented customer service strategies to enhance guest experience and satisfaction.
- Analyzed sales data to identify trends, informing product promotions and marketing efforts.
- Developed staff schedules to ensure adequate coverage while maximizing labor efficiency.
- Conducted regular performance evaluations, providing constructive feedback and growth opportunities for employees.
- Fostered a positive work environment through effective communication and team-building initiatives.
Education
High School Diploma -
University High School
Irvine06.1990
Skills
- Staff training and development
- Operations management
- Employee engagement
- Personable and friendly
Timeline
Area Coach / Store Manager
Cafe Rio Mexican Grill
08.2010 - 06.2025
Store Manager
Starbucks Coffee Company
02.2008 - 12.2009
Store Manager / Assistant Manager / Associate
In-N-Out Burger
07.1991 - 01.2008
High School Diploma -
University High School