Christopher Estrada
Seaside,CA
Summary
Experienced with identifying market opportunities and driving business growth. Utilizes strategic thinking and effective negotiation skills to establish beneficial partnerships. Track record of leading successful business development initiatives and fostering collaborative team environments.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Sacramento Chrysler Dodge Jeep RAM
10.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Internet Sales Manager
Fremont Hyundai
03.2021 - 09.2024
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
Internet Sales Manager
Elk Grove Chrysler Dodge Jeep RAM
07.2015 - 01.2021
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Internet Sales Manager
Fremont Chrysler Dodge Jeep RAM
02.2012 - 05.2015
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
Automotive Sales Consultant
The Salas Group
01.2005 - 01.2012
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Automotive Sales Consultant
Courtesy Chevrolet
03.2004 - 12.2005
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Answered telephone and email inquiries from potential customers.
Education
GED -
Fremont High School
Sunnyvale, CAAssociate of Arts -
De Anza College
Cupertino, CASkills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Business development
- Relationship building and management
- New business development
- Sales and marketing
- Mentoring and coaching
- Goals and performance
- CRM management
- Sales leadership
Timeline
Business Development Manager
Sacramento Chrysler Dodge Jeep RAM
10.2024 - Current
Internet Sales Manager
Fremont Hyundai
03.2021 - 09.2024
Internet Sales Manager
Elk Grove Chrysler Dodge Jeep RAM
07.2015 - 01.2021
Internet Sales Manager
Fremont Chrysler Dodge Jeep RAM
02.2012 - 05.2015
Automotive Sales Consultant
The Salas Group
01.2005 - 01.2012
Automotive Sales Consultant
Courtesy Chevrolet
03.2004 - 12.2005
GED -
Fremont High School
Associate of Arts -
De Anza College
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