CHRISTOPHER E. SMITH
Compton
Summary
Training and staff development leader with over ten years of experience in designing and implementing impactful learning programs for social services and youth initiatives. Expertise in curriculum development, leadership training, and LMS administration. Collaborates with executives to align training strategies with organizational goals while enhancing workforce capabilities and fostering positive learning environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Bayfront Youth & Family Services
Long Beach
02.2022 - Current
- Led maintenance department operations while facilitating training, ensuring compliance, and promoting safety education.
- Supervise maintenance and housekeeping teams and oversee preventive maintenance planning.
- Ensure safety compliance and staff training aligned with OSHA, Title 22, CCLD, and Fire Marshal regulations.
- Coordinate facility inspections and help train staff on safety protocols and physical plant requirements.
- Oversaw department budget, managed contracts, and maintained vendor relationships to ensure operational efficiency.
Information Technology Manager
Bayfront Youth & Family Services
Long Beach
12.2019 - Current
- Oversaw daily IT operations, integrating technology-based learning enhancements into staff development and workflows.
- Evaluate, recommend, and implement hardware, software, and IT-related services to support operational efficiency.
- Develop and maintain IT policies, department goals, and technology standards.
- Planned and executed software rollouts, upgrades, and training sessions to enhance staff technology proficiency.
- Implement troubleshooting strategies that reduce downtime and enhance employee access to digital learning resources.
- Manage vendor relationships and negotiate contracts for IT systems and services.
- Partnered with department managers to assess technology skill needs and align IT tools with program requirements effectively.
Director of Staff Development
Bayfront Youth & Family Services
Long Beach
10.2014 - Current
- Lead all organizational training and staff development initiatives for a multi-service youth and family agency.
- Design, implement, and facilitate new-hire orientation, annual training requirements, and ongoing professional development programs.
- Conducted training needs assessments to identify skill gaps and developed targeted learning solutions that enhanced staff capabilities.
- Build and deliver programs that strengthen staff performance, compliance, and service quality.
- Create curricula, training manuals, multimedia materials, and assessment tools to support agency-wide learning initiatives.
- Facilitate in-person, virtual, and on-the-job training sessions utilizing adult learning principles and diverse methodologies.
- Evaluated training effectiveness and collaborated with leadership to refine programs, improving alignment with organizational goals.
- Partnered with leaders to support change initiatives and training rollouts, fostering a culture of continuous improvement.
Facilitator
Bayfront Youth & Family Services
Long Beach
07.2013 - 10.2014
Program Coordinator
Personal Involvement Center
Los Angeles
2011 - 2012
Counselor
Harbor Regional Center
Torrance
2007 - 2011
Employment Specialist
Los Angeles Child Guidance Clinic
Los Angeles
2005 - 2006
Education
Master of Arts - Teaching (Specialization: Autism)
National University
Los Angeles, CABachelor of Arts - Social Science
Chapman University
Orange, CASkills
- Onboarding and workforce readiness
- Training compliance and evaluation
- Change management
- Stakeholder communication
- Training program development
- Curriculum development
- Instructional design
- E-learning development
- LMS administration – Relias
- Learning strategy
- Coaching and mentoring
- Staff engagement and talent development
Certification
- American Health & Safety Institute – First Aid/CPR/AED
- American Heart Association – Heartsaver First Aid/CPR/AED
- California Wraparound
- DMH Child and Family Team (CFT) Model
- Pro-Act
- Youth Mental Health First Aid
Timeline
Maintenance Manager
Bayfront Youth & Family Services
02.2022 - Current
Information Technology Manager
Bayfront Youth & Family Services
12.2019 - Current
Director of Staff Development
Bayfront Youth & Family Services
10.2014 - Current
Facilitator
Bayfront Youth & Family Services
07.2013 - 10.2014
Master of Arts - Teaching (Specialization: Autism)
National University
Bachelor of Arts - Social Science
Chapman University
Program Coordinator
Personal Involvement Center
2011 - 2012
Counselor
Harbor Regional Center
2007 - 2011
Employment Specialist
Los Angeles Child Guidance Clinic
2005 - 2006