Christopher Doyi
Toronto,ON
Summary
Motivated and proactive Computer Engineering student with a strong foundation in problem-solving, leadership, and critical thinking. Eager to apply technical skills and passion for innovation to deliver exceptional customer experiences in a dynamic retail environment. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Representative & Tournament Player
Faze Clan
Los Angeles, California
12.2020 - 03.2022
- Competed as a player in tournaments representing Faze Clan, fostering a competitive and driven mindset
- Spearheaded promotional efforts for Faze Clan at gaming events and online platforms, honing marketing and communication skills
- Collaborated with team members to strategize community engagement and brand promotion, demonstrating strong teamwork abilities
- Negotiated partnerships and sponsorship deals to enhance brand visibility and revenue, showcasing negotiation skills and business acumen.
- Trained extensively 60 hours per week for upcoming competitions to perform at top-level
Receptionist
Gala Nails
, ON
01.2020 - 08.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled cash transactions and maintained sales and payments records accurately.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Managed over 30 customer calls per day.
- Increased sales by over 5%.
Education
High School Diploma -
St. Michael Catholic Highschool
8699 McLeod Rd, Niagara Falls, ON L2E 6S5 09.2019 - 07.2023
Bachelor of Science in Computer Engineering -
Toronto Metropolitan University
350 Victoria St 09.2023 - Current
Skills
Analytical Thinking
Effective time management skills to prioritize tasks and meet deadlines, ensuring timely assistance to all customers
Excellent communication skills, both written and verbal, to engage with customers and team members effectively
Ability to work collaboratively in team environments, contributing to a positive and inclusive workplace culture
Adaptability to learn new technologies and methodologies, essential for staying updated on industry trends
Detail-oriented with a focus on quality and accuracy, ensuring thorough assistance and support for customers
Product Promotions
Customer Relations
Analytical Thinking
References
Available upon request.
Timeline
Bachelor of Science in Computer Engineering -
Toronto Metropolitan University
09.2023 - Current
Representative & Tournament Player
Faze Clan
12.2020 - 03.2022
Receptionist
Gala Nails
01.2020 - 08.2021
High School Diploma -
St. Michael Catholic Highschool
09.2019 - 07.2023