Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Christopher Derail

Tottenham,ON

Summary

Service-focused professional ready to help customers with diverse needs. Highly knowledgeable about sales and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales.

Overview

7
7
years of professional experience

Work History

Parts Advisor

European AutoBody
Woodbridge, Ontario
07.2024 - Current
  • Maintained accurate records of all parts orders, returns, and exchanges.
  • Assisted in the receiving and stocking of incoming parts shipments.
  • Researched part numbers for requested parts using catalogs and other resources.
  • Processed payments from customers for purchased parts.
  • Created invoices for each sale transaction.
  • Advised customers on proper maintenance procedures related to vehicle components.
  • Inspected returned parts to determine if they were eligible for exchange or refund.
  • Organized warehouse space to ensure efficient storage of new and existing items.
  • Tracked inventory levels to ensure availability of necessary items.
  • Developed relationships with suppliers to secure competitive pricing on parts orders.
  • Monitored backorders and expedited delivery when possible.
  • Analyzed data to identify trends in customer buying habits.

Store Manager

McDonalds
Laval, Quebec
12.2017 - 07.2024
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Education

High School Diploma -

Laval Senior Academy
Laval, QC
06-2017

Front End Software Engineer - Coding / Web Development

Code Academy
Remote

Skills

  • Technical aptitude
  • Parts identification
  • Returns handling
  • Stock control
  • Warehouse operations
  • Shipping procedures
  • Proficient in [software]
  • Parts recommendation
  • Suggestive selling
  • Operations management
  • Order fulfillment
  • Email communication
  • Vehicle operations
  • Ordering parts
  • Verbal and written communication
  • Customer service

Affiliations

  • Time Management
  • Sales
  • Customer Care
  • Stock Management and Ordering
  • Patience
  • Ability To Learn Quickly
  • Working Well With Others
  • Microsoft Office 365

Languages

English
Professional
French
Limited

Timeline

Parts Advisor

European AutoBody
07.2024 - Current

Store Manager

McDonalds
12.2017 - 07.2024

High School Diploma -

Laval Senior Academy

Front End Software Engineer - Coding / Web Development

Code Academy

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Christopher Derail