Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Delgadillo

Wilmington

Summary

Proven Customer Advocate with a track record of excellence at United Pacific Industries, adept in handling complex customer situations and enhancing satisfaction. Demonstrates exceptional cash handling and empathy, elevating customer relations through active listening and problem resolution. Achieved high first-call resolution rates, showcasing a strong work ethic and team collaboration skills.

Overview

4
4
years of professional experience

Work History

Cashier

Dollar Tree
04.2023 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Advocate

United Pacific Industries
01.2021 - 02.2022
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
  • Listened to customers in actively to assess issues and provide accurate information.
  • Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.

Education

High School Diploma - History

Banning High School
Wilmington, CA
06.2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations

Languages

English
Elementary
Spanish
Elementary

Timeline

Cashier

Dollar Tree
04.2023 - 01.2025

Customer Advocate

United Pacific Industries
01.2021 - 02.2022

High School Diploma - History

Banning High School
Christopher Delgadillo