Christopher Delgadillo
Wilmington
Summary
Proven Customer Advocate with a track record of excellence at United Pacific Industries, adept in handling complex customer situations and enhancing satisfaction. Demonstrates exceptional cash handling and empathy, elevating customer relations through active listening and problem resolution. Achieved high first-call resolution rates, showcasing a strong work ethic and team collaboration skills.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar Tree
04.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Advocate
United Pacific Industries
01.2021 - 02.2022
- Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
- Listened to customers in actively to assess issues and provide accurate information.
- Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
Education
High School Diploma - History
Banning High School
Wilmington, CA06.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
Languages
English
Elementary
Spanish
Elementary
Timeline
Cashier
Dollar Tree
04.2023 - 01.2025
Customer Advocate
United Pacific Industries
01.2021 - 02.2022
High School Diploma - History
Banning High School
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