Daniel Joseph Stringer
Northwood Hills,London
Summary
A highly experienced and adaptable professional with over two decades of expertise in customer care, administration, and management. I possess exceptional interpersonal and communication skills, honed through extensive front-facing roles across hospitality, travel, and community-focused services. Well-traveled and deeply familiar with the Greater London Area and its environs, I excel in connecting with diverse individuals from various cultural, religious, and national backgrounds. Self-motivated and organized, I thrive both independently and as part of a team, consistently delivering exceptional service and operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Contractor General Building Work (Part Time)
RHC Consultants
02.2022 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
Minibus Operator
Drive London
06.2013 - Current
- Responsible for safely transporting elderly and disabled passengers to various destinations across West London.
- Ensured compliance with health and safety standards while providing a comfortable and inclusive travel experience.
- Coordinated with local authorities and community transport departments to maintain efficient services.
- Contributed to company growth by identifying new business opportunities through market research and client feedback analysis.
- Developed and executed defense strategies to protect convoys.
- Optimized transport routes by analyzing traffic patterns and implementing efficient scheduling practices.
- Improved employee retention rates by creating a supportive work environment that recognized achievements and provided opportunities for professional development.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Implemented a comprehensive training program aimed at both new hires and existing employees to continuously improve skills levels throughout the workforce.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Mini Bus As Persons Bus Operator (Volunteer)
Acorn Evening Group
02.2011 - 03.2013
- Provided transport services for elderly and disabled individuals attending social activities, ensuring accessibility and comfort.
- Liaised with local authorities to coordinate routes and schedules efficiently.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Product Delivery Personal
Autohaus, Acton
02.2011 - 04.2012
- Delivered vehicles across the London area, ensuring timely collection and delivery for clients.
- Assisted with vehicle breakdowns, recovery operations, and parts procurement.Improved customer satisfaction by providing timely and accurate deliveries.
- Provided exceptional customer service during drop-offs, fostering loyalty among clients.
- Demonstrated excellent time management skills, consistently meeting or exceeding delivery deadlines.
- Adhered to all company policies and procedures while representing the organization professionally during deliveries.
- Enhanced overall safety awareness through regular vehicle inspections and adherence to traffic regulations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Access Worker
Ealing Centre for Independent Living
04.2007 - 09.2010
- Spearheaded projects to improve accessibility across businesses in Ealing, liaising with shop owners and local authorities.
- Supervised volunteers, conducted accessibility audits, and organized award events to recognize accessibility improvements.
- Produced reports and promotional materials, enhancing public awareness and support for accessibility campaigns.
- Enhanced client satisfaction by providing timely and accurate access to services and resources.
- Educated clients about their rights as consumers of healthcare services, promoting autonomy and informed decision-making processes.
- Streamlined the intake process for better efficiency, resulting in reduced wait times for clients.
- Assisted clients in navigating complex systems to access vital resources like housing assistance or employment support services.
- Conducted follow-up calls with clients post-service initiation to assess satisfaction levels and address any concerns, enhancing retention rates.
- Contributed to team meetings by sharing insights from direct client experiences, fostering collaboration and continuous improvement among staff members.
- Utilized strong communication skills to effectively relay complex information to clients in easily understandable terms, promoting clarity and understanding.
Information Advice Worker (Volunteer)
ECIL & HADEA
02.2005 - 04.2007
- Supported elderly and disabled Somali community members with form completion, case management, and social care coordination.
- Played a pivotal role in setting up operational systems for HADEA, ensuring efficient client service delivery.
- Assisted with funding applications, business plan development, and inter-agency collaboration.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Technical Development Manager
BBC Resources Ltd
09.1998 - 02.2005
- Managed high-value projects, including studio refits and technical installations, within strict budgets and timelines.
- Developed financial cases for capital equipment purchases, managing all aspects from design to implementation.
- Collaborated with cross-functional teams, suppliers, and contractors to deliver bespoke solutions.
- Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
- Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
- Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
Education
Certificate - Health & Safety
CSCS
London, UK12-2011
Certificate - (Minibus Driver Awareness Scheme
Minibus
London, UK11-2010
Certification - MS Outlook Training
Microsoft
Miccrosoft02-2009
Bachelor of Arts - Philosophy
University of Leeds
Leeds, UK06-1994
High School Diploma -
High School A Levels
Manchester, UK06-1986
Skills
- Outstanding communication and interpersonal abilities, adept at engaging with diverse populations
- Extensive experience in customer service, administration, and team coordination
- Strong project management skills with a proven track record in planning and executing events and accessibility initiatives
- Skilled in navigating and supporting diverse cultural and community needs
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
- MiDAS (Minibus Driver Awareness Scheme) certified, with expertise in safe passenger transport and accessibility services
- Experienced in route planning, time management, and transport logistics
- Proficient in CSCS Construction Skills Health & Safety
- Adept at managing and prioritizing workloads under pressure while maintaining high standards
- Worksite safety
- Painting and finishing
- Site safety management
- Time management
- Attention to detail
Languages
English
Native or Bilingual
Certification
- Microsoft Office Specialist (MOS) Certification
- UK Full Driver's License
Interests
am passionate about cultural exploration, community engagement, and volunteering My hobbies include sports, travel, and contributing to local initiatives that enhance community well-being
Timeline
Contractor General Building Work (Part Time)
RHC Consultants
02.2022 - Current
Minibus Operator
Drive London
06.2013 - Current
Mini Bus As Persons Bus Operator (Volunteer)
Acorn Evening Group
02.2011 - 03.2013
Product Delivery Personal
Autohaus, Acton
02.2011 - 04.2012
Access Worker
Ealing Centre for Independent Living
04.2007 - 09.2010
Information Advice Worker (Volunteer)
ECIL & HADEA
02.2005 - 04.2007
Technical Development Manager
BBC Resources Ltd
09.1998 - 02.2005
Certificate - Health & Safety
CSCS
Certificate - (Minibus Driver Awareness Scheme
Minibus
Certification - MS Outlook Training
Microsoft
Bachelor of Arts - Philosophy
University of Leeds
High School Diploma -
High School A Levels
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