Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Cortez

Woodland Hills

Summary

Whether I'm cheering up a guest after a 45 minute wait time or making a movie star laugh in between takes at the end of a twelve hour day, my main objective- no matter the job- has always been to create a happy working environment with the people I'm sharing it with.

Overview

20
20
years of professional experience

Work History

Performance Consultant

Helicopter Person Inc.
Las Vegas
12.2021 - Current
  • Partnered with department heads to design innovative strategies for high-value initiatives.
  • Facilitated training sessions for teammates and project leaders in a safe and welcoming environment.
  • Promoted services authentically and effectively, generating repeat business.

Stunt Performer

Screen Actors Guild
Los Angeles
07.2019 - Current
  • Upheld professionalism and composure when managing diverse requirements in high-pressure situations
  • Quickly learned and executed new skills to serve specific needs in a film.
  • Maintained excellent standards of a diverse number of skills for the successful execution of demanding stunts.

Circus Performer

Cirque Du Soleil, Le Reve, Cirque de la Mer
Las Vegas
04.2015 - 10.2019
  • Handled regular challenging demands from a high-profile individual.
  • Improved guest experiences by collaborating with the entertainment team on production changes.
  • Rehearsed high-intensity acrobatic sequences to deliver flawless venue performances.

Server

BJ's Restaurant & Brewhouse
San Bruno
02.2013 - 04.2015
  • Used exceptional customer service to understand specific customer needs, recognize frustrations, and quickly recover the guest's experience.
  • Promoted to train "server trainer" shortly after joining the company.

Barista

Starbucks
San Bruno, CA
07.2005 - 11.2009
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.

Education

Bachelor of Arts - Theater And Dance

University of California San Diego
San Diego
05-2012

Skills

  • Customer service
  • Communication strategies
  • Conflict resolution
  • Team collaboration
  • Creative problem solving
  • Performance analysis
  • Training facilitation
  • Risk assessment

Timeline

Performance Consultant

Helicopter Person Inc.
12.2021 - Current

Stunt Performer

Screen Actors Guild
07.2019 - Current

Circus Performer

Cirque Du Soleil, Le Reve, Cirque de la Mer
04.2015 - 10.2019

Server

BJ's Restaurant & Brewhouse
02.2013 - 04.2015

Barista

Starbucks
07.2005 - 11.2009

Bachelor of Arts - Theater And Dance

University of California San Diego

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Christopher Cortez