Christopher Cordeiro
Toronto
Summary
Experienced professional with over 15 years in customer focused roles across retail, financial, and real estate sectors. Skilled in relationship building, operational support, and team coordination. Excels at refining processes and ensuring efficient daily operations, bringing strong communication and problem-solving abilities to support effective facility management as a Coordinator.
Overview
12
12
years of professional experience
Work History
Hospitality and Guest Services
Score On King
06.2021 - Current
- Convert walk-ins to repeat guests, enhancing retention
- Mentor team members, improving cohesion and performance
- Collaborate with management to refine operations
Universal Banker
Scotiabank
07.2016 - 02.2020
- Deliver personalized financial solutions, enhancing cross-sold products
- Build client relationships by aligning advice with financial goals
- Promote banking products to address client needs, driving branch revenue growth
Sales & Design Coordinator
Rosemont Homes
02.2015 - 07.2018
- Reduced onboarding time, enhancing tenant experience
- Designed custom interiors, boosting satisfaction
- Collaborated with architects for seamless integration
- Conducted inspections to resolve issues
Client Care Coordinator
Keller Williams Complete
02.2015 - 07.2018
- Managed client inquiries, raising satisfaction levels
- Maintained CRM data accuracy, ensuring compliance
- Coordinated marketing and administrative tasks
Sales Representative
Keller Williams Complete
02.2015 - 07.2018
- Assisted clients in real estate transactions, achieving 90% satisfaction
- Conducted market research, providing insights for client decisions
- Negotiated deals, consistently exceeding sales goals
Sales Associate
Urban Barn
11.2013 - 02.2015
- Assisted in visual merchandising, ensuring product displays aligned with promotional campaigns and seasonal themes.
- Processed transactions accurately using point-of-sale systems, maintaining cash register integrity and compliance.
- Educated customers on product features, benefits, and usage to facilitate informed purchasing decisions.
Education
Advanced Diploma - Interior Design
George Brown College
Toronto, ON01.2022
Real Estate
Ontario Real Estate Association, OREA
Hamilton, ON01-2015
Skills
- Active Listening
- Adaptability
- Communication
- Customer Experience
- Problem Solving
- Relationship Building
- Team Collaboration
- Technical Proficiency
- Time Management
Timeline
Hospitality and Guest Services
Score On King
06.2021 - Current
Universal Banker
Scotiabank
07.2016 - 02.2020
Sales & Design Coordinator
Rosemont Homes
02.2015 - 07.2018
Client Care Coordinator
Keller Williams Complete
02.2015 - 07.2018
Sales Representative
Keller Williams Complete
02.2015 - 07.2018
Sales Associate
Urban Barn
11.2013 - 02.2015
Advanced Diploma - Interior Design
George Brown College
Real Estate
Ontario Real Estate Association, OREA