Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
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Christopher Chappell

Richmond

Summary

Senior Sales Representative with successful background in sales and team leadership. Consultative sales expert with history of exceeding quotas, building customer bases and capitalizing on valuable business opportunities. Organized, adaptable and knowledgeable about preparing portfolios, understanding difficult situations and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

11
11
years of professional experience

Work History

Personal Assistant to the Owner

Tiande Real Estate Development
10.2023 - 06.2025
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Cultivated a robust professional network within the industry, leveraging connections to facilitate business growth and expansion opportunities.
  • Secured financing for real estate projects by cultivating relationships with lenders and investors.
  • Coordinated with local municipalities to obtain necessary permits, facilitating smooth project execution.

Senior Sales Specialist

One Click Auto Loans/Car Connect Canada
02.2022 - 10.2023
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Developed strong rapport with customers and created positive impression of business.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Handled as many as 15 closing files each month by effectively organizing, multitasking and prioritizing completion

Senior Loan Advisor

Canada Drives
07.2021 - 02.2022
  • Proactively identified solutions for customers experiencing credit issues.
  • Explained very technical financial information to applicants in easy to understand language.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Increased loans and earnings by establishing 60 new accounts, exceeding monthly average

Site Supervisor/Senior Team Leader

Phoenix Restorations & Incredible Restorations
07.2014 - 01.2021
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets
  • Organized and optimized daily operations of assigned team and territory with consistent on-time delivery
  • Oversaw vast majority of emergency projects, enhancing communication between all required parties to facilitate smooth completion
  • Developed work schedules for all team members to maximize shift coverage
  • Delegated assignments based on scope of work, project needs and knowledge of individual team members
  • Participated in on-call shifts dispatching required technicians to insured and clients

Skills

  • Works well independently
  • Good judgment
  • Project management skills
  • Self-motivated
  • Fast learner
  • Good multitasker
  • Strong team player
  • Dependable and reliable

Accomplishments

  • Won the “Employee of the year" Award, 2015, 2016, and 2017.
  • Took on tasks originally assigned to peers to decrease their workloads, completing them within expected time constraints.
  • Supervised teams of 5 - 30 staff members.


References

Available upon request

Timeline

Personal Assistant to the Owner

Tiande Real Estate Development
10.2023 - 06.2025

Senior Sales Specialist

One Click Auto Loans/Car Connect Canada
02.2022 - 10.2023

Senior Loan Advisor

Canada Drives
07.2021 - 02.2022

Site Supervisor/Senior Team Leader

Phoenix Restorations & Incredible Restorations
07.2014 - 01.2021

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Christopher Chappell