Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Casafranca

San Diego

Summary

Dynamic I.T. Analyst at FHCSD with a proven track record in troubleshooting complex technical issues and enhancing user experience. Skilled in custom SQL report generation and training providers in various applications. Recognized for swift incident resolution and tailored solutions, fostering a productive and engaged work environment.

Overview

14
14
years of professional experience

Work History

I.T. Analyst

FHCSD
04.2014 - 07.2025
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Improved user experience, monitoring feedback and making necessary adjustments to software applications.
  • Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
  • Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
  • PACS Administrator for OB PT and Gen Medicine departments
  • Configuration of Hardware and Software
  • SQL to create reports, audits and accounting invoices
  • Training providers in internal and external applications

Manager

On Point Moving
01.2012 - 03.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Quotes for vendors, military and personal customers
  • Inventory Management
  • Logistics support for military, personal and business customers

Education

Bachelor of Arts - Political Science

University of California, Los Angeles
Los Angeles, CA

High School Diploma -

Beverly Hills High School
Beverly Hills, CA

Skills

  • System troubleshooting proficiency
  • Client assistance
  • Network systems administration
  • Risk management assessment
  • Custom SQL report generation
  • Training Providers in EHRM, CMISM, EHRD, CMISD, Zoom, Doxy, MM, Imagegrid
  • Network Drive support
  • HL7 Administration for Imaging and RX

Languages

Spanish
Native or Bilingual

Timeline

I.T. Analyst

FHCSD
04.2014 - 07.2025

Manager

On Point Moving
01.2012 - 03.2014

Bachelor of Arts - Political Science

University of California, Los Angeles

High School Diploma -

Beverly Hills High School

Similar Profiles

CREATE PROFILE
Christopher Casafranca