Christopher Calloway
Escondido
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Known for enhancing guest engagement and increasing sales. Committed to maintaining a professional appearance and ensuring high standards in fast-paced dining environments. Always early and ready to give my all for an outstanding dining experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Server
Dennys
Del Mar, CA
02.2024 - Current
- Trained new team members on restaurant procedures and service standards.
- Implemented suggestions for improving service flow during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Original Pancakes House
Vista, CA
06.2021 - 03.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and answered inquiries effectively.
- Processed orders on POS System and closed customers out at Register
- Maintained cleanliness and organization of dining area and service stations.
- Cultivated warm relationships with my regular customers.
- Bussed and reset tables to keep dining room and work areas clean and ready.
Server
Red Lobster
01.2020 - 05.2021
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Tower Foreman
Velex
San Francisco, CA
06.2013 - 11.2019
- Supervised team in tower construction and maintenance projects.
- Ensured compliance with safety regulations and industry standards.
- Trained new team members on safety protocols and operational procedures.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Tracked company trucks, safety kits, test equipment, and supplies.
Tower Technician
Bechtel
Ontario, CA
07.2006 - 05.2013
- Installed and maintained communication towers to ensure optimal performance and safety compliance.
- Utilized specialized tools for tower assembly, enhancing operational efficiency and accuracy in installations.
- Operated various climbing equipment and tools to perform maintenance and installation tasks efficiently.
- Performed troubleshooting and repair.
- Performed 4-5 installations per week.
- Conducted safety inspections to ensure compliance with industry standards and regulations.
Education
High School Diploma -
Torrance High School
Torrance, CASkills
- Always Early and ready to Give it my all
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Professional appearance
- High volume dining
Certification
RBS Certified
Food Handler
First Aid CPR
OSHA 30
Microsoft Office Suite
Timeline
Server
Dennys
02.2024 - Current
Server
Original Pancakes House
06.2021 - 03.2026
Server
Red Lobster
01.2020 - 05.2021
Tower Foreman
Velex
06.2013 - 11.2019
Tower Technician
Bechtel
07.2006 - 05.2013
High School Diploma -
Torrance High School