Christopher Calderon

· Managed event and main valet drives, handling multiple clients and requests.

· Coordinated 800+ events, overseeing 500+ parking spaces.

· Managed two separate resident entities, ensuring seamless valet service.

· Scheduled and coordinated valet services for hotel and the North Tower residents.

· Entered data, tracked revenue totals, and reconciled daily financial numbers.

· Managed pop-up events with minimal staff.

· Supported sister locations, ensuring smooth operations across sites.

· Managed labor schedules, optimizing staffing levels for efficiency.

· Coordinated logistics for events, ensuring timely execution.

· Ensured high service standards while managing limited resources.

· Resolved guest claims with professionalism and care.

· Led valet team during large events, ensuring smooth operations.

· Managed small valet drive during high-volume events, optimizing space.

· Processed billing and ensured accuracy in daily financial transactions.

· Managed residents' valet services, building relationships and ensuring vehicle care.

• Manage valet booth operations and cash register handling.
• Fulfill daily restock duties and prepare for COVID-19 safety protocols.
• Provide excellent customer service by assisting guests with their needs.
• Park and retrieve vehicles promptly, prioritizing customer satisfaction.
• Responsible for completing and turning in daily cash drops.

• Oversee valet booth operations and manage cash register.
• Input guest and vehicle information into daily logs for record-keeping.
• Ensure daily restocking and implement COVID-19 protocols for guest safety.
• Assist guests by guiding them to and from their desired locations.
• Park and retrieve vehicles in a timely and efficient manner, ensuring guest satisfaction.

• Supervised a team of 55+ staff members, ensuring smooth and efficient operations.
• Prepared team with daily shift reports and communicated updates to staff.
• Operated valet services with the highest level of customer care and professionalism.
• Resolved customer and guest issues related to valet services in a timely manner.
• Trained new valet attendants on rules, protocols, and procedures.