Christopher Boudreau

• Trained employees on store security, monetary procedures and customer service expectations.
• Working with the assistant manager to ensure inventory is ordered and kept full.
• Scheduling for staff, cashiers, stock person.
• Handling of finances, bills, daily floats.
• Working with my superiors to have a safe, clean environment for staff to work in.
• Annual inventory of food, tobacco.
• Leading the team and setting a good example.

• Established and enforced clear goals to keep employees working collaboratively.
• Oversaw operations of the Social Club while General Manager was off duty/vacation
• Customer service, ensuring staff is on time and comply with all policies.
• Complied with company policies, objectives and communication goals.
• Handling the daily cash flows, ensuring floats are made for the next shifts.
• Helping out behind the bar on busy weekends or if short staffed.
• Ensuring that patrons are not over served and are in a safe environment.
• Keeping all inventory that is sold full at all times, having it ready for the next shift.
• Resolved customer complaints with the General Manager and helped adjust barred list.
• Keeping a clean environment at all times.
• Complying with all liquor laws and regulations of the province of Quebec

As Grocery Manager:

• Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
• Making sure weekly promotional items are created for the customer's best interest.
• Ensuring customer service is the 1st priority.
• Working with store manager for schedules, inventory management and daily operations.
• Monthly BSI (inventories) for perishables such as produce, dairy, tobacco, meat.
• Central Receiving, ensuring invoices are paid and are up to date.
• Being a leader and setting a good example for staff
• Daily orders, refilling stock.

As Customer Service:

• Providing a service for the community, loading We cards, cashing cheques, handling of incoming and outgoing cash flows.
• Constant contact with head office
• Handling calls, supervising cashiers and the front end.

As Produce:

• Ordering and maintaining fresh product at all times
• Monthly Inventories
• Cutting of fruits and vegetables and packed for resale
• Temperature checks on a daily basis to ensure good quality.
• Keeping work area sanitized at all times

As Tim Horton's Supervisor

• Working with staff
• Making sure fresh coffee is made at all times
• Doing the morning bake of donuts, muffins
• Overseeing department while department manager was off duty