Christopher Booker

Safely and proficiently transported clients with delayed development disabilities to and from home to the daycare program. This duty required monitoring behavior and providing written documentation when necessary, maintaining daily transportation logs, and vehicle safety inspections.

Transported patients to and from various medical appointments. Completed or assisted each patient with medical forms, insurance forms, and all related paperwork. Data entry into the company internal ECW system, followed-up on billing or overdue invoices. Arranged medical appointments for patients in conjunction with their respective caregivers when necessary.

Safely and proficiently transported charter school students attending Inland valley charter schools to and from various school activities and field trips. Chaperoned students to numerous events and school related activities. Completed regular inspections and took maintenance actions as needed on company vehicles. Completed daily activities and mileage reports.

Assisted Transitional Age Youth (TAY) that faces challenges at home, school, and in society. These are juveniles that have entered the juvenile justice system and were deemed by the juvenile court system under 601 WIC, to be at risk of incarceration or further detention by the County of San Bernardino. Referrals were made by virtue of arrest, school suspension or expulsion, or by the determination of the Department of Children and Family Services.

• Followed all relevant schedules for routes and arrivals.
• Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
• Inspected emergency equipment and verified safe working order for student and driver use.
• Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Responsible for patrolling City streets, enforcing applicable laws, deterring crime, answering calls for police service,maing arrests when necessary or warranted, ensuring the safety and well-being of citizens that lived, worked, visited, or conducted business within the City of Los Angeles. Received extensive training in laws, laws of arrest, traffic enforcement, self defense, tactics, firearms, crowd control and management, negotiations, mental health screening and evaluation. In advancement to police sergeant, received extensive training in mid-management principles, leadership, Department policy, and constitutional policing practices.

• Collaborated with team members to develop best practices for consistent customer service delivery.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Retail sales of dry goods, clothing, and merchandise, stocking and replenishing of store shelves, store maintenance and cleaning, cashier duties, ensuring that the store was clean and orderly prior to opening, and at the close of the business day.