Highly skilled in communication and interpersonal interactions, effectively engaging with individuals at all levels and from diverse backgrounds.
Proficient in understanding and implementing policies, procedures, and services. Exceptional multitasking abilities, managing numerous competing priorities while delivering superior customer service.
Quick to grasp complex situations and adapt accordingly. Passionate Facility Administrator with a strong background in managing and maintaining facility operations, focusing on safety and attention to detail. Methodical in checking work and resolving concerns.
Executes preventive maintenance programs and special projects smoothly, excelling as an organized supply manager and analytical problem solver.
Known for strong analytical, communication, and teamwork skills, with a proven ability to adapt quickly to new environments. Eager to contribute to team success and further develop professional skills.
Proactive and goal-oriented approach to work with a positive attitude and commitment to continuous learning and growth. Excellent time management and problem-solving skills, along with reliability, adaptability, and a swift capacity to learn new skills. Dedicated to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented with exceptional communication and project management skills, with a proven track record of effectively handling multiple tasks in fast-paced environments.
Recognized for taking a proactive approach in identifying and addressing issues while optimizing processes to support team objectives.
Organized and dependable, successful at managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Facility Administrator, Building Operations
JOSEPH L. ROTMAN SCHOOL OF MANAGEMENT
07.2004 - 11.2021
Coordinating service personnel inquiries, directing students, visitors, and couriers; answering and directing telephone calls; preparing couriers and assisting with courier data entry and billing
Assists with the administration of the school’s room booking system, issuance of keys and key card distribution and record keeping, assisting with the coordination of events within the school
Conducting nightly building inspection rounds, classroom audio visual maintenance checks, and submitting daily reports on building deficiencies, potential fire/safety hazards, and building concerns
Conducting daily Building inspections in regards to health and safety
Performed assessment and cost analysis reports for various building upgrades such as carpet removal and install, office furniture
Overseen and managed various building office renovation projects, coordinated with trades people on projects
Managed and directed the buildings building custodial staff
Was the main emergency contact for all building related emergencies
In charge of directing building fire alarm evacuations as well as dealing with building security concerns
Submitted daily building activity reports and monthly inspection reports
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
Updated tracking system monitoring facilities-related materials, supplies and equipment.
Conducted regular facility inspections to identify repair needs or improvements.
Provided support and services related to mail and deliveries.
Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
Assisted with meetings and conference room reservations.
Collaborated with other departments to foster efficient use of facility space and resources.
Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Reviewed and oversaw construction and renovation projects.
Prepared reports and schedules with accuracy.
Served as point of contact for internal and external customers seeking support and information.
Event Coordinator/ Administrator
MUNK CENTRE FOR INTERNATIONAL STUDIES
01.2004 - 01.2006
Coordinated and supervised both business and academic conferences/events
Prepared and filed invoices, faxed catering requests, confirmed custodian services, contacted guest speakers, tended to guest inquiries, tended to unexpected urgencies; responsible for building security
Liaised with external clients and guest speakers; acted as the main contact for all event concerns
Education
Post Graduate Diploma -
London School of Photography
London UK
06-2025
B. A. Degree - Specializing, Economics and Economic History
UNIVERSITY OF TORONTO
Toronto, ON
2007
Skills
Proficient in
Microsoft Outlook, Excel, Word and PowerPoint; capacity to type 70 wpm
Administrative experience including scheduling, assessment, confidentiality, organization; file systems
Ability to work effectively under minimal supervision and foster a sense of teamwork among staff
Building maintenance
Space planning
Facility management
Inventory stocking
Building operations
Signage
Building walk-throughs
Equipment set up
Repairs and maintenance
Special projects
Work orders
Timeline
Facility Administrator, Building Operations
JOSEPH L. ROTMAN SCHOOL OF MANAGEMENT
07.2004 - 11.2021
Event Coordinator/ Administrator
MUNK CENTRE FOR INTERNATIONAL STUDIES
01.2004 - 01.2006
B. A. Degree - Specializing, Economics and Economic History
Clerical Administrative Assistant (Contracts) at University Health Network, University of Toronto, BMO, Rotman School of BusinessClerical Administrative Assistant (Contracts) at University Health Network, University of Toronto, BMO, Rotman School of Business