Christopher Blair
Palomar Mountain
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Store Manager
Smart & FInal
Poway
01.2003 - 06.2025
- Ensured compliance with safety regulations and company policies.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Developed strategies to maximize sales and profitability.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Assessed operational efficiency of the store's departments.
- Established customer service standards and monitored staff compliance.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Education
Associate of Arts - Retail Management
Cerritos College
Norwalk, CACertificate - Retail Management
Cerritos College
Norwalk, CASkills
- Customer service
- Employee training
- Performance monitoring
- Team building
- Operational efficiency
- Staff supervision
- Team management
- Problem-solving
Certification
- Certificate in Retail Management
Timeline
Store Manager
Smart & FInal
01.2003 - 06.2025
Associate of Arts - Retail Management
Cerritos College
Certificate - Retail Management
Cerritos College
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