Seek out cross promotion opportunities (mostly in the case of booth trades with other local conventions)
Compile feedback from attendees, volunteers and exhibitors into a more digestable format to present to the other staff to make changes for the next event
Find and highlight community created content (cosplays, artwork, videos) to foster a sense of community in the local scene
Increased customer engagement through social media.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Developed marketing content such as blogs and advertisements for social media.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Technician
LaserCity Fun Centre
03.2006 - Current
Directly engage with customers to provide them with a unique, engaging experience.
Manage and de-escalate volatile social situations
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained quality assurance and customer satisfaction objectives.
Inspected equipment to identify areas of wear or causes of malfunctions.
Observed equipment operation to diagnose and troubleshoot reported issues.
Caregiver -Temporarily Helping Friend After Stroke at Volunteer- Unpaid and Looking for Employment-Caregiver -Temporarily Helping Friend After Stroke at Volunteer- Unpaid and Looking for Employment-