Christopher Ayala
Kingsburg
Summary
Dynamic Operations Manager with extensive experience at Vivid Produce, excelling in team leadership and problem-solving. Proven track record in optimizing production efficiency and ensuring quality compliance. Bilingual with strong communication skills, I foster positive relationships and deliver exceptional customer service, driving operational success. My goal is to be part of a company that will let me prove my value to the team. I believe in treating people with respect while being able to go above and beyond for the right cause.
Overview
17
17
years of professional experience
Work History
Operations Manager
Vivid Produce
11.2024 - Current
- Planned, organized, and managed the packing line operations to meet daily and seasonal production goals.
- Monitored throughput, yield and efficiency across all production shifts, made real time adjustments if needed.
- Managed packaging inventory, materials (cartons, bins, wraps), and cold storage utilization.
- Ensured fruit is graded, sorted, and packed according to USDA or customer specifications. Collaborating with leads and QC staff to minimize spoilage, damage, or out-of-spec product.
- Ensured labeling for certain orders were kept up to date by frequently communicating with customers Sales and Marketing team.
- Coordinated with USDA county employees for inspections and phytosanitary certification processes for international citrus shipments.
- Supervised floor supervisors, forklift drivers, packing staff and seasonal workers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Pack Manager
Cobblestone Fruit Company
07.2023 - 03.2024
- Managed and coordinated daily pack plan for day of and future order that needed to be packed.
- Promoted workplace morale with positive attitude, open communication, and strong teamwork skills.
- In collaboration with other managers and supervisors from different departments, adjusted employees schedules.
- Provided exceptional customer service through timely completion of orders and attention to detail in packing procedures while communicating with sales team and customers.
- Involved in the hiring process for Supervisors, leads and general employment.
- Achieved a 100% attendance record with special attention to punctuality and preparation for work.
- Protected company reputation and fostered loyal relationships by working relentlessly to resolve problems and improve customer service.
Assistant Plant Manager
Booth Ranches
10.2019 - 07.2023
- Assisted Plant Manager on day to day operations and responsibilities in the packing house which included covering his position if necessary.
- Indirectly supervised 85+ employees, directly supervised 25-30 employees.
- Was responsible for the grade of all citrus being processed and sorted in the packing facility.
- Communicated with floor supervisors and Plant Manager to make sure staff was adequately positioned.
- Communicated with sales team and customers about product availability, packaging and shipping times.
- Assisted in different departments throughout the plant; Receiving, Shipping, Packing and Maintenance.
- Coordinated and managed the transfer and shipping of mandarins for another company during our off season.
- Responsible for the scheduling of start times of different departments.
- Focused a lot of time to make sure the morale of the house was good, constantly ensuring that things are fair as possible and made sure departments were staffed properly.
- Experienced in creating phytosanitary certificates for export orders and helped manage the fumigation of oranges shipping to Australia.
Packaging and Sales Assistant Manager
Mulholland Citrus
12.2018 - 10.2019
- Provided timely and detailed production reports to management and owners.
- Responsible for line supervision and communication of pack instructions.
- Booked and managed domestic and export orders via Kirkey and Famous software.
- Communicated with sales and customers about product availability, packaging and shipping.
- Provided oversight and management of quality control.
- Communicated with floor supervisors and plant managers to make sure staff was adequately positioned.
- Achieved a 100% attendance record with special attention to punctuality and preparation to work upon arrival.
Dispatcher
Model Drug
09.2014 - 12.2018
- Trained, coached and motivated employees to maintain compliance with procedures, standards and performance objectives.
- Coordinated, dispatched and delivered medication to assisted living facilities.
- Ensured accuracy of inventory, paperwork and product prior to delivery.
- Reviewed routes and adjusted plans to meet daily requirements.
- Updated records of orders in physical and electronic databases.
- Managed daily delivery and work schedules to maximize coverage.
- Selected the most efficient routes in compliance with delivery instructions and fuel policy.
- Transferred materials weighing up to 60 lbs. from ground level to 48 inches in height.
General Laborer
Jimenez Meat Market
02.2009 - 08.2014
- Cleaned building floors, gathered and emptied trash receptacles and re-stocked different areas.
- Assessed cleaning product levels in inventory and ordered stock from the appropriate supplier.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Executed cash transactions quickly and accurately.
- Organized and positioned product cases in produce warehouse and walk-in cooler.
- Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room
Education
No Degree -
Reedley College
Reedley, CAHigh School Diploma -
Kingsburg High School
Kingsburg, CA01-2010
Skills
- Bilingual; I can read, write and speak Spanish
- Courteous and polite demeanor
- Punctual and reliable
- Local route understanding
- Valid Driver's License
- Strong written and verbal communication
- Team leadership
- Problem-solving
- Proven customer service and client relation skills
- Strong interpersonal skills
- Detail oriented
- Computer literate: Microsoft Office, Famous and Prophet
Timeline
Operations Manager
Vivid Produce
11.2024 - Current
Pack Manager
Cobblestone Fruit Company
07.2023 - 03.2024
Assistant Plant Manager
Booth Ranches
10.2019 - 07.2023
Packaging and Sales Assistant Manager
Mulholland Citrus
12.2018 - 10.2019
Dispatcher
Model Drug
09.2014 - 12.2018
General Laborer
Jimenez Meat Market
02.2009 - 08.2014
No Degree -
Reedley College
High School Diploma -
Kingsburg High School
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