Christogonus Obinna Ugwu
Edmonton
Summary
Thrives in high-pressure kitchen environment, developing strong multitasking and time-management skills. Adept at maintaining high standards of food quality and safety while working collaboratively with team members. Looking to transition into new field by leveraging culinary expertise and commitment to delivering excellence in any role.
Overview
19
19
years of professional experience
Work History
Line Cook
NORTHLAND PROPERTIES CORPORATION – DENNY’S RESTAURANT
05.2023 - Current
- Inventory reporting, invoice verification and product labelling
- Preparation of foods according to set menu and monitor portions
- Ensure inventory management, contributing to cost control and minimized food waste.
- Support head chef in developing innovative recipes, resulting in higher customer satisfaction.
- Ensure maintenance of food allergies for Customers
- Training and supervision of kitchen helpers
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Working with modernised cooking equipment
- Demonstrated versatility in cooking styles by preparing a wide range of cuisine types including American, Italian, Asian Fusion, and vegetarian dishes.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
KITCHEN ASSISTANT
NORDLANDSKAIA AS
01.2020 - 01.2023
- Company Overview: BODO NORWAY
- Assisting in supporting the daily operation of the kitchen
- Maintaining a safe, orderly, and cleaned kitchen
- Responsible for inventory controls in consideration of food and labour cost
- Arrangement of food stock and ingredient in the storage room.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
Server
SCANDIC HOTEL
10.2019 - 01.2023
- Communicate with customers, selling and promoting menu items which exceed company’s sales goals
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Building relationships and using excellent customer service skills to provide superior service experience
- Served food and beverages promptly with focused attention to customer needs.
- Maintenance and cleaning of restaurant tables, chairs, and decorations
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supporting corporate events by providing service and management provisions
- Resolving complaints to achieve positive solution to customers and restaurant
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
AREA SALES MANAGER
DABUR/ORS/AFRICANCONSUMER CARE LIMITED
01.2017 - 01.2019
- Managing key distributors in Trade Fair market
- Supervision of Sales Representative
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
DEPOT MANGER
NNFEMS NIGERIA LIMITED- OZONE & APPLE COSMETICS
01.2015 - 01.2017
- Led a team of Sales representative to achieve depot objectives in line with company goals and values.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained accurate records of inventory levels, shipments, deliveries, and other essential documentation for the depot's operation.
- Fostered positive relationships with customers to ensure their needs were met and concerns addressed promptly, boosting customer loyalty.
RELATIONSHIP MANAGER
EASY TAXI NIGERIA AT JUMIA GROUP
01.2013 - 01.2015
- Supervising daily drivers’ activation, training, and orientation of the clients on the use of Easy Taxi App.
- Conducted in-depth market research to identify new business opportunities and potential areas for expansion.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Negotiated and closed complex deals with key clients, securing significant revenue streams.
- Enhanced team productivity by leading weekly strategy meetings focused on client engagement and conflict resolution.
SALES OFFICER
MTN NETWORK
01.2011 - 01.2013
- Connected with prospects through trade shows, cold calling and local-area networking.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.
MARKETING EXECUTIVE
MUTUAL BENEFITS ASSURANCE PLC
01.2008 - 01.2012
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
STUDENT TEACHER
National Youth Service Corps, NYSC
08.2006 - 08.2007
- Assistant registration officer national electoral commission Sokoto State
- Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
- Assisted in administering tests and other assessments to evaluate student progress.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
Education
Master of Science - Business
Nord University
Bodo, Norway10-2022
Bachelor Of Science - Marketing
Anambra State University
Anambra State Nigeria06-2006
West African Senior School Certificate -
Saint Peter Claver Seminary School
Okpala, Imo State06-1998
Primary School Leaving Certificate -
Umuofor Primary School
06-1992
Skills
- Time management
- Kitchen station setup
- Attention to detail
- Highly motivated
- Problem-solving
- Server communication
Languages
English
Full Professional
Ibo
Native or Bilingual
English
Full Professional
Personal Information
- Date of Birth: 08/16/83
- Nationality: Nigerian
- Marital Status: Married
Hobbies and Interests
- Football
- Reading
- Scrabble
- Meeting people
Timeline
Line Cook
NORTHLAND PROPERTIES CORPORATION – DENNY’S RESTAURANT
05.2023 - Current
KITCHEN ASSISTANT
NORDLANDSKAIA AS
01.2020 - 01.2023
Server
SCANDIC HOTEL
10.2019 - 01.2023
AREA SALES MANAGER
DABUR/ORS/AFRICANCONSUMER CARE LIMITED
01.2017 - 01.2019
DEPOT MANGER
NNFEMS NIGERIA LIMITED- OZONE & APPLE COSMETICS
01.2015 - 01.2017
RELATIONSHIP MANAGER
EASY TAXI NIGERIA AT JUMIA GROUP
01.2013 - 01.2015
SALES OFFICER
MTN NETWORK
01.2011 - 01.2013
MARKETING EXECUTIVE
MUTUAL BENEFITS ASSURANCE PLC
01.2008 - 01.2012
STUDENT TEACHER
National Youth Service Corps, NYSC
08.2006 - 08.2007
Master of Science - Business
Nord University
Bachelor Of Science - Marketing
Anambra State University
West African Senior School Certificate -
Saint Peter Claver Seminary School
Primary School Leaving Certificate -
Umuofor Primary School
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