Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Skillsandproficiencies
References
Languages
Fantasy Football and Basketball League, Chess
Timeline
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Christogonus NWAKAMMA

ON

Summary

Dynamic and results-oriented Senior Business Analyst with over 8 years of expertise in project management, data analysis, and technical proficiency across diverse systems including Microsoft Office, SharePoint, Jira, and Python. Adept at leading teams to success through effective communication, meticulous planning, and execution. Proven track record of driving initiatives to enhance productivity, streamline processes, and mitigate risks. Recognized for exceptional leadership, demonstrated by the 2021 Team Award at TD Bank for spearheading a seamless migration project resulting in a 95% decrease in system downtime. At PricewaterhouseCoopers (PWC), engineered a 55% decrease in security incidents and breaches through proactive measures and employee training. Advanced qualifications including a Bachelor of Science in Economics and Scrum Master Certification. Excited to leverage skills and experiences to drive impactful outcomes in the organization.

Overview

8
8
years of professional experience

Work History

Senior Business Analyst (Contract)

TD Bank
10.2020 - Current
  • Successfully migrated 15,000 workstations from Windows 7 to Windows 10 with average downtime of less than 30 minutes per user, ensuring minimal disruption to daily operations.
  • Achieved 99.9% uptime during migration process, maintaining continuous access to critical banking applications for employees.
  • Reduced operational costs by $1.5 million annually through improved system performance and reduced IT support requirements post-migration.
  • Implemented comprehensive User Training Plan, resulting in 95% user proficiency within 2 weeks of Windows 10 deployment.
  • Deliverables: Migration Plan, Business Case, Hardware/Software Inventory Analysis, User Training Plan, Documentation, Compatibility Assessment, Testing Strategy, and Test Cases.

Senior Business Analyst (Contract)

PricewaterhouseCoopers (PWC)
06.2018 - 10.2020
  • Developed and implemented training programs and awareness campaigns that reached 5,000 employees across all departments.
  • Monitored and evaluated effectiveness of initiatives
  • Established key performance indicators (KPIs) and metrics to measure the effectiveness of cybersecurity awareness initiatives, achieving a 90% completion rate for mandatory cybersecurity training within the first quarter.
  • Deliverables: Training Programs, Awareness Campaign Materials, Phishing Simulation Exercises, Risk Assessment Report, Employee Feedback, Surveys, Stakeholder Analysis, Policy Reviews.

Business Analyst (Full-time)

UBA Group Africa
02.2016 - 05.2018
  • Developed and implemented fraud detection systems that reduced fraudulent transactions by 25% within first six months.
  • Analyzed transaction data, patterns, and trends to identify potential fraudulent activities
  • Evaluated fraud risks and devised strategies to mitigate them, resulting in 30% decrease in fraud-related losses.
  • Deliverables: Business Requirement Document (BRD), Functional Requirement Specification (FRS), Test Cases, Implementation Plan, Risk Assessment Report, Requirement Traceability Matrix (RTM).

Education

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Bachelor of Science in Economics -

Michael University
07.2018

Skills

  • Operations Analysis
  • Forecasting and planning
  • Data Analysis
  • Business Process Mapping
  • Agile Methodology
  • Technical Proficiency
  • Software Development Lifecycle
  • User Acceptance Testing
  • Requirements Gathering
  • Project Management
  • Business process improvement

Accomplishments

  • TD Bank: Recipient of the 2021 Team Award for exceptional leadership and teamwork, resulting in a 95% decrease in system downtime during a migration project.
  • PricewaterhouseCoopers (PWC): Achieved a 30% increase in data accuracy by resolving discrepancies between systems and engineered a 55% decrease in security incidents through proactive measures and employee training.

Skillsandproficiencies

Technical Skills:

  • Data Analysis: Proficient in analyzing large datasets using Python, SQL, and Excel to derive actionable insights.
  • Technical Proficiency: Expertise in Microsoft Office, Python, SharePoint, Jira, Confluence, Trello, Lucid chart, CRM systems, Salesforce, Visio, Power BI, and Wireframes.
  • Agile Methodologies: Extensive experience in Agile (Scrum & Kanban) project management and Scrum Master certified.
  • Software Development Life Cycle (SDLC): In-depth knowledge of SDLC, including requirements gathering, development, testing, and deployment.
  • Business Process Analysis: Skilled in conducting gap analysis, process mapping, and creating Business Requirement Documents (BRD) and Solution Requirement Documents (SRD).,
  • Process Optimization: Leveraged data analysis to streamline processes, enhance efficiency, and reduce costs.


People Skills

  • Leadership and Team Management: Proven ability to lead cross-functional teams and projects, ensuring alignment with business goals.
  • Communication and Collaboration: Excellent verbal and written communication skills, with a track record of effective stakeholder management and collaboration.
  • Facilitation and Presentation: Adept at facilitating workshops, JAD sessions, and delivering impactful presentations.
  • Negotiation Skills: Skilled in negotiation to build strong and trusting relationships with internal and external stakeholders.


Analytical and Problem-solving skills

  • Data Integrity and Accuracy: Implemented strategies to enhance data accuracy and integrity, resulting in significant improvements.
  • Risk Assessment and Mitigation: Experienced in conducting risk assessments and implementing measures to mitigate identified risks.
  • User Acceptance Testing (UAT): Led UAT efforts, ensuring solutions meet business requirements and user expectations.
  • Cost-Benefit Analysis: Performed cost-benefit analyses to evaluate the financial viability of projects and initiatives.
  • Design Thinking: Knowledgeable in design thinking with a user-centric mindset and attention to detail.

References

References available upon request.

Languages

English
Full Professional

Fantasy Football and Basketball League, Chess

Actively participate in fantasy football and basketball leagues, utilizing statistical analysis to make informed decisions on player selections and game strategies. Developed strong analytical skills by interpreting player performance data and market trends to optimize team performance and achieve consistent top-tier finishes in competitive leagues.

Timeline

Senior Business Analyst (Contract)

TD Bank
10.2020 - Current

Senior Business Analyst (Contract)

PricewaterhouseCoopers (PWC)
06.2018 - 10.2020

Business Analyst (Full-time)

UBA Group Africa
02.2016 - 05.2018

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Bachelor of Science in Economics -

Michael University
Christogonus NWAKAMMA