CISCO solutions, CLI scripting and troubleshooting
Strategic Project Management
Overview
1
1
year of professional experience
1
1
Certification
Work History
Computer Solutions Advisor
Bestbuy Retail Store
08.2023 - Current
Developed and maintained strong relationships with clients to maximize satisfaction.
Help customers understand different configurations and performance among products in simple words, across several brands.
Helped clients find required solutions for computers and networking equipment.
Successfully hit computer department budgets during sale week (45 % of entire store budget) and target memberships sold, ensuring all clients are tended to .
Educated clients on device protection plans and services provided applicable to their purchases.
Other duties include inventory check, audits and shrink reduction.
Provided discounts on bundle purchases to create pleasant transaction.
Security Concierge
Paragon Security
01.2023 - 09.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Create reports on building equipment and look out for fire hazards.
Performed guard duties by making judgment decisions within proper policy and procedures.
Access monitoring of guests, contractors and tenants working on site.
Retail Merchandiser
Plants Essentials Inc
04.2022 - 09.2022
Helped sell 20 + sale items during holidays.
Organized and maintained displays to achieve clean and appealing product layouts.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
Education
Diploma - Computer Systems Technology
Seneca College of Applied Arts And Technology
North York, ON
08.2023
High School Diploma -
Indian School Salalah
Oman
04.2019
Skills
Telephone Etiquette
Fire and Safety Awareness ( Emergency First Aid Certified